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  1. Home
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  3. Bryan Eisenberg
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Bryan Eisenberg

Keynote speaker, Partner
Buyer Legends, LLC
Country or state 
United States
Available to 
Global
Fee 
Languages 
English,
Spanish
Volunteer
Yes

Personal Details

Bio

Bryan Eisenberg the co-founder of BuyerLegends and is the co-author of the Wall Street Journal & New York Times bestselling books “Call to Action”, “Waiting For Your Cat to Bark?”, “Always Be Testing” and "Buyer Legends: The Executive Storytellers Guide". Bryan has been the keynote speaker for Shop.org, Direct Marketing Association, E-consultancy, Microsoft, the Canadian Marketing Association and hundreds of other events across the globe. He is also the co-founder and Chairman Emeritus of the Web Analytics Association. Bryan serves as an advisory board member of several venture capital backed startup companies (ie. Bazaarvoice, Monetate, UserTesting.com, BoostMedia, Sightly, Runa etc.).

Bryan Eisenberg is the recognized authority & pioneer in improving online customer experiences, conversion rates, Persuasion Architecture, and persona marketing. Bryan was recognized by eConsultancy members as one of the top 10 User Experience Gurus, a winner of the Marketing Edge's Rising Stars Awards and a member of the inaugural iMedia Top 25 Marketers.

Bryan has been featured expert by The Wall Street Journal and the The New York Times and been quoted in Advertising Age, CNN, Forrester Research, Jupiter Research, Miami Herald, Publish, Internet Advertising Report (IAR), Chicago Business Tribune, Inc Magazine, Entrepreneur, Target Marketing, DM News, Microsoft’s bCentral, Smart Money & Internet Retailer for his thought leadership in the critical area of internet marketing and landing page optimization & online conversion rates.

In 1998, Bryan co-founded FutureNow Inc., the company has been helping businesses generate more engagements, leads, subscriptions, and sales with its unique framework he helped develop, Persuasion Architecture®. Bryan’s proudest professional accomplishments are the thousands of companies, students and clients, including Google, Marketo, HP, NBC Universal, GE, WebEx, Overstock and Dell, that have consistently enjoyed dramatic improvement in sales.

Current position (3)

Keynote speaker, Partner

Buyer Legends, LLC

Advisory Board Member

Sightly

Advisory Board Member

AllClear ID

Presentations

Presentations (3)
Brand Like Amazon: Even A Lemonade Stand Can Do It

Amazon.com sold its first book in July of 1995. The company did not start out knowing substantially more than most other businesses, but because it was willing to think ahead, develop technologies and push the boundaries of how best to do business on the web, it is now the largest online retailer, capturing about 40 percent of every e-commerce dollar.

In this exciting, perhaps daunting, climate, you are wondering how you can start experimenting with and implementing ideas that solve your business problems and fit with your business goals. But, how do you do that? What does "using data" and being "customer centric" to solve business problems and fit business goals’ mean?

This keynote will make sure you uncover and understand how to use the four pillar playbook behind Amazon’s success and make it yours.

Creating Legendary Brands: a business process to align metrics, customer experience and profits

In this motivational but practical presentation you will learn about Buyer Legends, a business process that uses storytelling techniques to map the critical paths a prospective buyer might follow on her journey to becoming a buyer. You will learn how this process aligns strategy to brand story to the buyer’s actual experience on their customer journey. Discover how these easy-to-tell stories reveal the opportunities and gaps in the customer’s experience within the current marketing & sales process. Learn how these legends communicate the brand’s story intent and critical touch point responsibilities to your entire team, within every level of an organization, from the boardroom to the stockroom. Business executives, business owner and marketers will delight in how Buyer Legends reconcile the creative process to data analysis; aligning metrics with previously hard-to-measure marketing, sales, and customer service processes. Buyer Legends deliver quick and tangible results.

The Future Shopper

Nobody argues about if search, social, and mobile technologies impacted customers’ minds and buying behavior over the last five years. Today companies worry about keeping ahead of their competition; while the truly critical issue is keeping pace with their customers. Technological and social advances are forcing companies to embrace authenticity, improve customer experiences, or suffer the consequences . This session will show you how the convergence of communications, logistics and financial technology continue to evolve, as they always have, in order to reduce the friction in the customers’ buying process. You will understand all the ways these technologies will change our professional and personal lives in the near future. If your company isn’t prepared to handle this future, it could be after this session!

Past talks (3)
Buyer Legends
Gutter Helmet Customer Summit
Ft. Lauderdale , FL
December 31, 2016
4 Pillar Playbook of Amazon
A4 Latam
Lima, Peru
December 31, 2015
4 Pillar Playbook of Amazon
Conversion Jam
Stockholm, Sweden
December 31, 2015
  • All (1)
  • Videos
  • Photos
  • Slides (1)
This speaker hasn't uploaded any videos yet.
This speaker hasn't uploaded any photos yet.
Buyer Legends Austin Innotech Big Data Marketing Keynote
This speaker hasn't uploaded any one sheet yet.
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Books & Articles (13)

Brand Like Amazon: Even a Lemonade Stand Can Do It
Wizard Academy Press,
2017
Buyer Legends: The Executive Storyteller’s Guide
Waterfront Digital Press,
2014
Always Be Testing: The Complete Guide to Google Website Optimizer
Sybex,
2008
Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing
Thomas Nelson,
2006
Call to Action: Secret Formulas to Improve Online Results
Thomas Nelson,
2005
Persuasive Online Copywriting: How to Take Your Words to the Bank
2002
Why retail CEOs don’t care about digital
Understanding the mobile buyer’s journey
What makes people buy – going beyond the obvious reason
Validating the customer journey: Making customer analytics actionable
Finding the people and taking the people out of retail: An NRF 2017 wrap-up
The Single Lesson that Twitter, You and I Can Learn from Pokémon Go
10 Qualities of a Data-Friendly Business Culture

Expertise (12)

Business
Media & Marketing
Leadership
Customer Experience Retail Business Innovation Customer Journey Optimization (CJO) Big data and business Business and Innovation SaaS Agile Leadership Lead Generation

Awards & certifications (4)

Top 10 user experience gurus
Econsultancy
2010
iMedia Top 25 Marketers
Imedia
Rising Star Award
Marketing Edge
Award Winning Blogger
SEMMY

Reviews

Testimonials (13)
  • I have know Bryan for well over 10 years. In my role as the VP of Sales for the Search Engine Strategies event, it was a great advantage having Bryan be a part of our programs. His name and industry knowledge lent great credibility to the program and enabled me to promote the program more effectively. Bryan was also a sought after lead for many of my clients who purchased content based programs, where they were looking for a speaker with vision and subject authority. Reliable and accountable.
    Elaine Mershon
    CEO
    UserTesting.com
    Verified
  • Bryan is everything you want in an advisor: he evangelizes, he makes great introductions; he gives insightful strategic advice (and only when he's asked for it); and he's responsive. UserTesting wouldn't be where it is today without Bryan's help.
    Darrell Benatar
    CEO
    Professional Insurance Marketing Association
    Verified
  • Bryan was our closing keynote speaker for our associations conference of leaders in the insurance & affinity benefits and direct marketing world. Attendees are C-suite, senior management and expert CMOs. He got rave reviews for his session on Big Data and helped close our meeting on a high note. Evaluation comments included: "outstanding", "valuable insight", "cutting edge" and "made a complex, scary subject understandable".
    Mona Buckley, MPA, CAE
    Marketing and Communications Manager
    Cygate
    Verified
  • As a Keynote speaker about e-commerce, Bryan easily outshines the rest with a mix of good hard facts, a great vision and plenty of energy and enthusiasm. He made a great performance and definitely a lasting impression on many of us at Nordic eCommerce Summit recently. I warmly recommend his services.
    Erik Arnberg
    CEO
    AVAIL4HIRE
    Verified
  • I attended an online marketing class Bryan taught and it was one of the most educational and memorable classes I've ever taken. I still use some of the valuable advice he shared. It's not easy to remember and apply lessons learned in professional training, but you can count on that when it comes to Bryan. He's a dynamic speaker who is easy to follow and understand. Whether a educator, speaker or consultant, Bryan delivers beyond expectations.
    Meryl Evans
    Optimisation Solutions Manager
    Web Arts AG
    Verified
  • Bryan is one of the best keynote speakers I know in the field of online marketing and conversion optimization. He delivered a great speech to the audience of the European ConversionSUMMIT - we could not imagine a better opening for our event. Thank you Bryan!
    Andre Morys
    Digital Marketing Manage
    EMEA
    Verified
  • Bryan is an impressive authority live and is just as engaging in this CRO training programme by Marketmotive. The sessions are nicely chunked into bite sized modules which means you are in total control of the pace of learning. The content is excellent and a provides a clear methodology for anyone involved in improving online conversions. Highly recommended.
    Chris Kennedy
    CEO
    Fabricators & Manufacturers Association, Int'l (FMA)
    Verified
  • Wizard. Wise man. Bryan Eisenberg. What an honor to learn from the very best. Mr. Eisenberg is clearly this world’s thought leader in website optimization. I appreciate his tireless quest, not only to absorb and utilize knowledge, but also to share it with others. Participating in his workshop at Wizard Academy and online through Market Motive masters training has truly been a blessing. If you’re interested in website optimization and online marketing in general, I suggest you find a way to be similarly blessed.
    Steven Kling
    CEO & Founder
    SmartCurrent
    Verified
  • Bryan's powerful thinking about innovation, optimization, and branding is of the highest caliber. He is in the top echelon of speakers consistently on the forefront of the digital industry. Highly recommended.
    Judah Phillips
    GPeC
    Verified
  • Bryan is a fantastic speaker. We had him twice at the GPeC Summit event because the feedback after his first presence was terrific. Bryan delivered very relevant content, personalized for the audience, and his awesome sense of humor was definitely the secret ingredient. By popular demand, he was ranked best both in terms of content and presentation delivery by the GPeC Summit audience. I would recommend Bryan especially for User Experience and Customer Experience talks and also online marketing
    Andrei Radu
    Verified
  • We had Bryan as our keynote speaker in February at our National Dealer Meeting. He was engaging, well informed and well received by our group. Thank you Bryan for doing such a great job. You made us think differently and set a high standard for other speakers in the future.
    Chelsea Welsh
    Verified
  • Bryan is basically the one that started my career in Conversion Optimization. So much of what I do comes back to his insights and teachings. And there is no stopping him - We had Bryan as a speaker, less than a year ago, at Conversion Jam. And he totally nailed it again - with great ratings.
    John Ekman
    Verified
  • Bryan is one of the smartest speakers out there in the business and marketing niches. His experience and way of translating that to actionable ideas is uncanny. I've seen him speak twice now and learned new things both times. He's a no-brainer!
    Jason
    Verified
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I bring passion & two decades of expertise to educate & entertain so you can look like a rockstar.

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