Steve Simpson | SpeakerHub

Personal Details

Bio

Great corporate cultures enable strategic goals to be achieved and fuel employee engagement.

Great corporate cultures create a measurable point of difference in terms of individual and organisational performance.

Importantly, great corporate cultures can’t be copied.

But they don’t just happen by chance.

Steve Simpson has been invited as a keynote speaker at conferences around the world for his truly unique insights into corporate cultures and how to unleash the potential that lies within.

Whether it’s creating a corporate culture to deliver great customer experiences, helping leaders understand their role in shaping the company culture, enabling teams to perform better, equipping people to revel in change initiatives, or getting people to take safety seriously, Steve reveals how his concept of UGRs – unwritten ground rules – can be used to effect lasting, positive change.

Steve’s insights are not based on theory. In addition to his conference presentations, he has worked in-house with a range of organisations on different continents over extended period of time. He knows the pitfalls, traps, objections and issues that emerge when people are challenged to re-think the ‘way we do things around here’.

Steve is the author of two books including ‘UGRs: Cracking the Corporate Culture Code’. He is the co-author to a further three books, the latest being ‘A Culture Turned’. He has a Masters Degree from the University of Alberta, and was invited to undertake an Australian city lecture tour to co-present with Harvard University Professor Rosabeth Moss Kanter.

Steve has worked with organisations in countries including Australia and New Zealand, the UK, the US, the UAE, South Africa and various Asian countries.

Professional Speakers Australia recognised Steve’s achievements by awarding him the prestigious 2015 Australian Educator of the Year Award.

Current position (1)

Director

Keystone Management Services

Degrees (1)

Masters Degree in Educational Administration

University of Alberta

1981 to 1982

Presentations

Presentations (5)

Cracking the Corporate Culture Code

Unwritten ground rules or ‘UGRs’ are people's perceptions of this is the way we do things around here.

The incredible thing about UGRs is that they drive people's behaviour yet they are seldom talked about openly.

Created by Steve Simpson, the UGRs concept has been developed to a point where organisations can use UGRs as a powerful tool for culture change.

Creating a Service Revolution

So many companies promise to deliver great service but fail to do this.

This presentation by Steve Simpson can change all that.

Steve provides insights into the impact of less-than-ordinary service and how this impacts the bottom line. He then introduced his concept of ‘Discretionary Service’ – a novel concept that everyone in the organisation is able to relate to.

In the Driver’s Seat – Leading Culture Change

This presentation explores the role of leaders in creating and sustaining a great culture. It begins by Steve showing startling results gained from his research across a range of organisations into improvements that would be realised by improving the culture.

Steve shares with leaders specific actions they can take to shift the culture (and UGRs) to drive the organisation’s strategic direction.

Creating a Service Revolution

So many companies promise to deliver great service but fail to do this.

This presentation by Steve Simpson can change all that.
Steve provides insights into the impact of less-than-ordinary service and how this impacts the bottom line. He then introduced his concept of ‘Discretionary Service’ – a novel concept that everyone in the organisation is able to relate to.

UGRs and Change Management

How many of us have heard someone say something like “hold your breath for long enough and the moves for change will fade away"? People verbalising this are actually articulating an unwritten ground rule (UGR) associated with change.

This presentation by Steve Simpson show how change is stifled by the UGRs - and what can be done to change that!

Past talks (8)

Leading Cultures

Victoria Principals Assocuatoin

Melbourne

December 31, 2015

Inspiring Cultures

AACS Leadership Summit

Melbourne

December 31, 2015

Leading Cultures

Annual Australian Centre for Healthcare Governance Conference