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  3. Marc S. Miller
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Marc S. Miller

President and Founder
Marc S. Miller Associates - founded 1983
Country or state 
United States
Available to 
Global
City 
White Plains, New York - home location
Fee 
Languages 
English
Timezone 
America/New_York

Personal Details

Bio

MARC S. MILLER - PRESIDENT, MARC S MILLER ASSOCIATES

MARC S. MILLER is a nationally known consultant on all aspects of technology solutions for Human Resources.

He is one of the HR Technology industry's most recognized, invigorating and creative voices. He uses his thought leadership, significant industry experience and contacts to provide insight into the important trends surrounding HR Technology. His consultancy is the longest active sole proprietorship is the HR Technology Strategy space.

In great demand, Marc has been a featured speaker and presenter at numerous HR and HCM technology meetings both industry focused and at many HRMS providers User Conferences.

He speaks often at NY and NJ SHRM chapter events, and was a Keynote speaker / mega session presenter at the New Jersey State Conference in 2019.

Recently (Aug 2023), Marc presented his new talk about Immortal HR to HRCI’s “Alchemizing HR” webinar series. Over 2500 attendees listened live to his very engaging and fun talk.

Marc brings to his clients, (students and readers, too) expertise in HRMS Strategy development and in guiding the overall process of Needs Analysis, detailed Request For Proposal (RFP) preparation and leads organizations in their vendor evaluation and selection process for a new or upgraded HR technology initiative (HRMS).

He is a founding member of the NYC IHRIM Association chapter and received IHRIMS’ highest National award, its “Summit Award” for overall industry contributions.

In addition to his consulting, Marc is an Adjunct Professor teaching HR Management and HR Systems for the MBA programs at NYU and Manhattan College. Overall – Professor Miller has taught HRM, HR Technology and Talent Management courses at the College/University Master’s level for over 10 years.

Marc is the author of 3 books related to his expertise. As mentioned, his latest book – just published in 2024 – is IMMORTALHR: THE DEATH AND RESURRECTION OF MS. H. (HARRIET) R. (ROSE) JOB. This book continues the Journey of Ms. H. (Harriet) R. (Rose) Job who was the subject of Marc’s prior work, “The Death of HR: Who Killed H. (Harriet) R. (Rose) Job? - A Cautionary Tale and a Detective Story” (2018).

His IMMORTAL HR presentation highlights his creativity in depicting the Journey taken by Ms. H.R. Job onto the “Path to Immortality “depicted in his book.

His first book – “HeroicHR” (2014) was among the first to recognize the need for the HR function to be considered a “Strategic Business Partner” within an organization.

Marc is a lifelong New Yorker, lives in White Plains, NY and when not consulting is an avid racquetball player and photographer.

Current position (3)

President and Founder

Marc S. Miller Associates - founded 1983

Adjunct Professor

Manhattan College - NYC

Adjunct Professor

NYU - Tandon School of Engineering - NYC

Achievements (2)
Author,

HeroicHR
The Death of HR: Who Killed H. (Harriet) R. (Rose) Job?
IMMORTAL HR

Keynote Speaker

Keynote Speaker at many HR and HR Technology Conferences. KEYNOTE SPEAKER AT 2017 Michigan HR Day - Lansing MI, in front of 3000 HR executives. Also at First annual HR Maximizer Healthcare Recruiting Conference - hosted by AscendHR - Houston Texas.
MEGA SESSION Keynote - NJ Annual SHRM conf - 2024

Degrees (1)
Industrial Psychology
Iona College
1971 to 1973

Presentations

Presentations (12)
IMMORTAL HR: THE DEATH AND RESURRECTION OF MS. H. (HARRIET) R. (ROSE) JOB: A “PATH TO IMM

Before the Covid Pandemic, Ms. HR Job was targeted by many within her organization and done away with. This was vividly shown by Marc Miller in his brilliant talk /”show”, a detective story called “Who killed Ms. Harriet Rose Job (HR JOB)?” In this, his 2017 – 2018 keynote “Detective” Miller showed us that Ms. HR Job was considered (among other things) as having the work traits that showed her to be Irrelevant, Indifferent Indecisive Incompetent and Inflexble with no new skills, as he called them the “5 Fatal I’s”. But now, as a result of Covid (enter “Connie Vid) (Ms.) HR Job is at the center of many issues and initiatives vital to the survival of an organization. HR Job is now considered critical by all and must be heard and preserved and she must never again die. She must be Immortal!. How did this happen? Who and what helped Hs. Harriet Rose Job be resurrected and become needed and critical if not IMMORTAL? Find out by attending this lively presentation

“Heroic HR – Moving from Data Management to Information Craftsmanship”

By being in the right place at the right time, and by providing strategic value added metrics of business performance, HR can help any organization improve its effectiveness and efficiencies. By leveraging the power of today’s HR technology – delivered over the Cloud in a Software as a Service ( SaaS) basis – the HR function will shift from transaction oriented to a critical “strategic” focus.

The requirement for HR to assume the role of a strategic business partner is increasingly accepted. HR leaders know they must provide senior management with the information and advice to guide the organization through the competitive landscape. But, there are myriad other HR tasks that remain. HR practitioners wonder if they need superpowers to accomplish the full slate of work.

WHO KILLED H.(Harriet) R. (Rose) JOB? Using technology to gain CLOUT, empower your organization...

Ms. Harriet Rose Job (HR Job) was found dead - at her workplace. This is a “police procedural” - conducted by detective Marc S Miller who explores the Crime beginning with Crime Scene photos and a list of suspects and other "persons of interest" including: "Benny Fits" (Benefits), "Pai Roal" (Payroll), "Harry I. Is" (HRIS), Bebe Boomer, Cher Holder (Shareholders), Ed Konomy (the economy), Mel Lenial (Millennial), Sue "Sis" Stems, etc..; each having specific motives and opportunity. Find out if her death was Murder or Suicide?

Ms. H. R. Job became a target and then victim, for among other reasons, she had minimal or no CLOUT or influence to her peers and within her organization. This presentation will include an anecdotal but fact based Clout Questionnaire, where attendees will be able to determine their own Level of Clout (both personal and professional). The use of HR Technology as a driver in gaining and maintaining CLOUT within the HR realm and while working on teams is discus

"LEVERAGING YOUR HRIS TECHNOLOGY TO AVOID THE "DIRTY HARRY" SYNDROME

“Dirty Harry” Callahan, portrayed by Clint Eastwood in the 1976 movie “The Enforcer” had some uncomplimentary things to say about people in “Personnel” (now Human Resources). Marc’s presentation will explore how the function of HR deserves to be considered a strategic Asset (rather than something else!) All indications point to the continuing and proven emergence of the HR function as one that is considered vital, if not critical, to the continuing success of the corporate enterprise. Management has recognized that the function of Human Resources (especially EMPLOYEE ENGAGEMENT, ONBOARDING, Succession Planning, staffing, recruiting) and other related activities must be interwoven within the overall strategies of the enterprise, as all aspects of its business and e-commerce have an impact on the entities major resource, its HUMAN resource. To accomplish this, and to become a "Strategic Partner" with the other corporate business units, those in HR must view themselves and their tasks f

"HR/BENEFITS FOLKS ARE FROM MARS - SYSTEMS PEOPLE ARE FROM VENUS - HOW ALIEN SPECIES COMMUNICATE

Based on the popular best seller "MEN ARE FROM MARS, WOMEN ARE FROM VENUS" (by John Gray, PhD), this session will explore the issue of communications and how the lack of, or presence of, effective communications plays a significant role in causing the potential success or failure of HR system design and implementation as well as the impact on the development of related business process improvements.

A verbal questionnaire will be used to determine the current communications style and effectiveness of the session attendees as communicators.

Additionally, this session will explore how individuals have their own conflict resolution styles and how these differing styles can be permitted to interact on an effective team.

Using pertinent and humorous adaptations of Science Fiction movie clips and still pictures, Marc Miller will emphasis the importance of Team Building and Teamwork to the achievement of a successful implementation of HR and Benefits Technology..

PEOPLE ON PROJECTS - WHEN WORLDS COLLIDE - COMMUNICATIONS AMONG ALIEN SPECIES !

This session will explore the issue of communications and how the lack of, or presence of, effective communications plays a significant role in causing the potential success or failure of technology or other project team initiatives.

Mr. Miller will present, in his entertaining style, a discussion of team collaboration, team staffing, the need to understand differing cultures. Generational differences, motivations, and how an individuals’ thirst for “power” all effect the potential success of any type of project. This session will attempt to explore and explain how the differences between people from Audit, Operations, Human Resources, Payroll and Technology can be dealt with, hopefully with a positive team collaborative outcome.

Additionally, this session will explore how individuals have their own conflict resolution styles and how these differing styles can be permitted to interact on an effective team.

: “Building Personal and Professional CLOUT with HR Technology”

To the HR Technology professional, an HRMS must be considered to be the significant component of his/her success. A successful HRMS capacity, well received by user and Senior management alike, should lead to personal growth and success. One major component of gaining success, both personally and professionally, is when an individual is thought to have influence or "CLOUT".

This session will discuss the general issues surrounding the components of CLOUT...what makes a person have CLOUT and others not, how to get CLOUT and how to keep it.

Todays shifting workforce – becoming heavily dependent on Millennial’s and even younger generations – create a challenge in terms of attracting and retaining this generation in any company. One solution and one proven “want” is that these generations seek independence, and a positive and technically rich work experience, one that they perceive includes freedom, challenge and trust.

“It’s Delightful! – Really! - Building a “delightful” relationship; project team and HRMS vendor

The use of the word “delight” has been pervasive in all industries. Especially used by those trying to describe their approach in business development, marketing and their overall approach in making a significant inroad in penetrating any clients thought process leading to a positive action. That action can be the adaption of a new product, a new software capability, a new business relationship/partnership, indeed, any new anything at all.

So what does this discussion have to do with HR technology?

This session distills decades of observation and interactions into a series of proven activities that need to (or must) be performed by both a corporate-wide project team and the vendor’s sales, sales support and implementation team, and including each of their executives to build a strong, (hopefully) ‘”delightful” long term strategic partnership. Understanding culture fit and mindset sameness or difference between a corporate Project Team and a Vendor’s support staff can is critical

"Seinfeld HR" (or HRTech) a session about “nothing”* (*nothing but what the attendees bring to room

Wouldn’t it be fun to market a session.. or even a webinar about “nothing”.. using Seinfeld HR (or HR Tech).. in the title.. the “nothing" would be.. “NOTHING" BUT WHAT THE ATTENDEES WANT TO DISCUSS. (The show Seinfeld is known as a show about “nothing” - that was the original concept underlying the pitch to TV execs).
The expectation would be that attendees - would be prepared to (or just raise) ANY TOPIC OF INTEREST.. RELATED TO THEIR OWN ISSUES OR HR TECH IN GENERAL.
Marc Miller will provide INITIAL thought leadership about a particular topic. By “though leadership” it can be an initial opinion, acting as a sounding board… etc. and the attendees will hear each others issues and narrative…and a transference of ideas, thought leadership and information about various issues on the minds of the attendees would ensue.

"THE NEEDED ROLE OF HUMAN RESOURCES IN INSTILLING WORKFORCE CYBER AWARENESS”

HR technology thought leader Marc Miller explores cybersecurity key themes and best practices with HR Professionals. His objective is to educate our attendees on how HR, working with IT/Security, must take the lead in educating the workforce within the organization so that the full employee population gains an understanding of the internal cybersecurity threats and how HR can build best practices to help IT/Security prevent, detect, and respond to information security threats within an organization, and to implement other measures to minimize cyber risks.Today’s Cybersecurity landscape: the Impact, cost and & effect of Cyber attacks to America’s corporations
• HR’s role in helping IT build and communicate appropriate Cyber defenses
• Cybersecurity best practices
• Why HR must be involved (with IT)
• HR’s direct involvement – in Five Key areas:Workforce Best Practices
• Employee Mindset / vigilance / education about phishing
• Password best practices

THE FARMER’S INS. APPROACH to HR TECH EVAL: “I know a thing or two because....

As a nationally known HR Tech industry consultant, my sole proprietorship’s primary focus has been on helping clients determine needs, document requirements, build strategic plans, prepare an RFP and the formal evaluation of multiple vendor proposals. As a result, since 1983 I have “seen a lot” and “covered a lot” as the Farmer’s commercials tend to say. I will be delighted to share my opinions and observations to the attendees. This session will have no formal agenda or materials beyond what I might create to address specific topics that might be previously submitted to me through IHRIM. 1. Sharing my thoughts and opinions and my learning’s based on decades in HR Technology and my interactions with many of the HRMS providers both well known and those not so well known 2. Answer any questions from the attendees, providing guidance or thoughtful ideas to help them navigate their own paths for evaluation and selecting.

: “HR TECHNOLOGY: Trends, Vendors, Costs, and What is delivered

As of 2024 - the State of the HR Technology solutions as provided by top tier vendors - including talent management solutions, Career Journeys, and HRIS for SMB. Full discussion of the ways these vendors are embedding Artificial Intelligence, and Sentiment Analysis into their offerings. A focus on Metrics and Workforce Analytics included in all vendor discussions.

Past talks (3)
IMMORTAL HR
HRCI'S ALCHEMIZING HR WEBINAR SERIES
REMOTE -
August 30, 2023
Who Killed H. (Harriet) R. (Rose) Job?
Keynote Speaker - MICHIGAN HR DAY - 1500 in attendance
Lansing, Michigan
April 11, 2018
Who Killed H. (Harriet) R. (Rose) Job?
Public Consulting Group
Albany, NY
June 13, 2018
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  • Photos (1)
  • Slides (1)
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Books & Articles (3)

IMMORTAL HR: THE DEATH AND RESURRECTION OF MS. H. (HARRIET) R. (ROSE) JOB,
PUBLISH YOUR PURPOSE PRESS,
2024
THE DEATH OF HR: WHO KILLED H. (Harriet) R. (Rose) Job?
Futura Press,
2018
HeroicHR
Futura Press,
2011

Expertise (7)

Business
Leadership
Technology
Human Resources Technology HR human resources consulting HRMS

Clients

Many hundreds - since starting consultancy in 1983.

HRPA competencies

Core Competencies (Primary)
HR Metrics
Core Competencies (Secondary)
HR Metrics
Workforce Planning & Talent Management
Enabling Competencies
Strategic and Organizational Leadership
Technological Savvy
Relationship Management
Project Management

Awards & certifications (1)

IHRIM association - National Summit Award
Industry contributions and visibility
Recommendations
Why choose me? 

Creative, Engaging Storyteller, Experienced Keynote speaker.
Passionate about the power of HRTECH

Affiliations
HRPA
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