Lisa Odle | SpeakerHub

Personal Details

Current position (1)

Owner Director

Consultative Apartment Staffing and Training

Achievements (1)

NAA Education Council

Faculty Member

Degrees (1)

CAM, CAS, NALP Instruction - NAAEI Faculty Member

NAAEI, West Virginia, United States

2016

Bio

Horizontal Tabs

Desire to Inspire

Lisa has over 25 years experience in the Property Management industry in Operations, Management, Marketing, Staffing, Training, and Speaking. She is a 2015 AAMD Tributes award recipient and was awarded the prestigious Jack Luscombe "Pay it Forward" Award in 2019. She has served on the Networking and Education Councils for The Apartment Association of Metro Denver for many years. Lisa also proudly serves as a Career Ambassador for the National Apartment Association and is a NAA Education Institute Faculty Member, teaching CAM, CAS, and NALP designation courses to industry professionals. Currently serving as chair-elect for the AAMD Education Council and Board of Directors. Lisa has presented on topics such as customer service, sales, and employee retention at trade shows and education conferences, as well as workshops, seminars and customized training classes. Her current focus is on "Creating Joy in the Workplace" for employee retention.

Presentations

Presentations (2)

Creating Joy in the Workplace

An enjoyable workplace encourages employee engagement, commitment, and longevity; resulting in the ever-desired employee retention and productivity, as well as creating a healthy and desirable culture that attracts and keeps a better quality workforce for your business!

Say No Without Saying "No"!

Admittedly the customer is not literally ALWAYS right. This class teaches you and your employees how to redirect a customer to feel empowered to make their own choices, when their original request is simply not possible.