“Increased self-awareness accelerates professional relations and business success”. Jonathan centers his speaking and executive coaching work with organizations and senior executives around this premise to measurably improve their leadership effectiveness and business performance especially in the areas of Customer Service Experience, Sales Performance, Leadership Communication and Team Development.
Jonathan has more than 25 years of professional & international business experience in executive positions in the service industry and has worked with executives and their leadership teams throughout Asia and the Middle East. He is also recognized as one of the Global Guru Top 30 Hospitality leader and expert.
A Certified Speaking Professional (CSP) and one of Asia leading Service Mastery & EQ Leadership Coach, Jonathan has successfully delivered his high energy, fun and highly engaging keynotes or workshops to international participants. Jonathan is also a ICF Prof Certified Coach (PCC) and a Certified Coach with Marshall Goldsmith Stakeholder Centered Coaching.
As the CEO (Chief Experience Officer) of Global Success Learning Academy / Global Success Hospitality, Jonathan is described by his clients as inspiring, empowering, energetic and thought provoking yet caring. Jonathan continues to let leaders explore deeper levels of self-awareness and help them experience how this leads to greater personal and business success.
Key clients that Jonathan has worked with include AIA, Alinma Bank, Ayodya Resort Bali, Berjaya Hotels & Resorts, Cardinal Health, Centara Hotels and Resorts Thailand, Citibank, GSC Signature, Hotel Maya Kuala Lumpur, HSMAI Asia Pacific, IOI Properties, I&P Group, KL Convention Centre, Maybank, Mega Group Saudi, Melia Hotels & Resorts, MSIG Malaysia, Nestle, PATA, SEGI University Group, Siam Kempinski Bangkok, Singtel,, Supreme Council of Health Qatar, and Volkswagen.
