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  1. Home
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  3. Jon Langford
Jon Langford's picture

Jon Langford

MBA
Consultant, international speaker, thought leader
Consulting
Country or state 
United States (Texas)
Available to 
Global
City 
Houston
Fee 
Ask for pricing
Languages 
English
Volunteer
Yes
Timezone 
America/Chicago

Personal Details

Bio

I have over 19 years of healthcare experience. Over 10 years in healthcare leadership. I have enjoyed speaking and training on patient experience in multiple facilities and conferences. I have rebuilt several departments within hospitals during the COVID time and really enjoy mentoring / encouraging people for success. I am married with 3 kids and enjoy weight lifting as a personal hobby.

Over the last several years I have had the pleasure of speaking at multiple conferences to include: NextGen Patient experience conference in Palm Springs, CA, Texas state respiratory conference, and Patient experience conference in Saudi Arabia.

Current position (1)

Consultant, international speaker, thought leader

Consulting

Degrees (1)
MBA
LSU
2014 to 2015

Presentations

Presentations (3)
More than a Diagnosis

Using my sisters experience through the healthcare system I will show how important it is to connect with each patient and treat them more like a person than just a diagnosis. Her life journey impacted so many people. A flight nurse took 5 minutes to learn a few key things from my sister and that made a lasting impact that is still going 7 years after her death. This true story is filled with inspiration and a great example of how the patient experience should be.

Listening - the lost art of leadership

Often times we forget about one of the more important parts of communication; listening. This presentation is fun and interactive to show how we as leaders can listen better to our teams to drive results. It will show why this key trait is so important and what are some ways to improve your listening skills. How am I qualified to teach this. I have been married for almost 16 years.

PTO is not a four letter word, so stop making it one

Self care is extremely important for employee retention and patient experience. Often times in the western culture over working is rewarded and looked proudly upon. Taking PTO is almost a sign of weakness.
I will share my own personal journey through burn-out and injury to show why self care and time off are very important.
How does a happy and healthy employee impact the work place
How does that impact the patient experience
What are some ways to overcome those barriers of thinking you are weak or might miss that promotion if you take time off.

Past talks (3)
Beyond the Diagnosis
NGPX
Palm Springs, CA
Listening - The Lost Art of Leadership
52nd Annual Texas State Respiratory Conference
Waco, TX
Beyond The Diagnosis
Patient Experience Symposium
virtual - Saudi Arabia
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Books & Articles (1)

How POCT and Data Integration Accelerated Our Treatment Delivery and Convenience

Expertise (9)

Healthcare
Leadership
Business
Patient Experience Change Management Growing Your Staff Build Staff Engagement Active listening skills Art of listening

Clients

NGPX
Recommendations
Why choose me? 

Real life experience, full of energy and love to promote knowledge and empowerment.

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