Simone Jo Moore

We are in a fascinating time living in a VUCA world, so I use the art of Mixology to create worthwhile and well-balanced mix of frameworks, methods, approaches & techniques to help you adapt and build a powerful and positive future with leadership agility.

Flourishing Humans: Exceptional Experiences.

I think of myself as a journeyman practitioner. Attempting almost anything I think can make a difference. Building in resilence practices and the art/science of combining the Human, Emotional Intelligence & Artificial Intelligence. It is #humanisingIT.

Honoured to be a recognised as a Top 25 industry thought leader, I've recently enjoyed being the Editorial Director of 'The Era of HumanisingIT' docuseries produced by @Freshworks ExperienceIT and Devil Boy Productions. I'm also a contributing author to VeriSM Unwrapped and Applied and ITIL4 High Velocity IT and a Lead Author for ITIL4 course content. Don't be surprised to see me on the module introduction videos!

Thought-provoking and relevant, I like to probe the hearts and minds of businesses and IT, finding out what makes them tick and jumpstarting people's thinking to evolve behaviour and actions at any level. People connected, knowledge shared, possibilities discovered and potential realised are my active values and through these, help you articulate your vision, enable smoother transitions and form a resilient foundation on which you can drive your business forward in this fast-paced digital world. I combine my Service Management with my HR, Organisational Change and complementary health background for a deep leadership experience.

An Australian living in France, travelling to many countries on assignment, enjoying different languages, cultures and ways of working giving me broad perspectives. As freelance, I'm available to discuss contracts, projects, opportunities and travel the world either virtually or face-to-face.

Actively engaged across Social Media Channels co-hosting podcasts, writing blogs and speaking at industry conferences, seminars and workshops - find me here: http://www.simonejomoore.com/events

Looking for something more specific? BRM, Strategy, Operations, OCM & HR, Organisational behaviour & development, Emotional Intelligence, Machine Humanity, Advanced Meditation Facilitator, Polynesian Healing Systems, Distinguished Professional in Service Management (DPSM), HDI Faculty member, International Certification Standards Committee (ICSC), VeriSM, ITSM, ITIL Expert, Knowledge Centred Services (KCS), DevOps, Apollo13 simulation, CASM, ICMI Senior Contact Centre Manager and more.