Amy Castro

Contact: 281-728-2248 • Amy_Castro@ictstexas.com

Amy P. Castro, MA, CSP, is a communication and leadership expert who helps organizations build stronger leaders, more cohesive teams, and customer experiences people want to come back to. With more than 20 years of hands-on business experience and a background in the U.S. Air Force, she brings a practical, no-nonsense approach to solving the challenges that hold organizations back: communication breakdowns, conflict, hiring missteps, accountability gaps, and inconsistent customer service.

As a Certified Speaking Professional, the highest earned designation from the National Speakers Association held by only about 17 percent of speakers worldwide, Amy delivers keynotes, workshops, and consulting that combine real-world stories, humor, and immediately usable strategies. Her style is straightforward, engaging, and results-oriented, making her a trusted partner for leaders across business, government, healthcare, and nonprofit sectors.

Amy holds a bachelor’s degree in Journalism from The George Washington University and a master’s degree in Human Communication Theory from the University of Northern Colorado. She is the author of Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done and The Secrets of Effective Leadership Communication.

She is also president of Triad Communication, LLC, and president of Starlight Outreach and Rescue, bringing a unique blend of communication mastery, leadership experience, and real-world problem solving to every client she serves.

Specialties:

Communication skills, leadership development, customer service, conflict resolution, employee engagement, team dynamics, organizational communication, hiring and interviewing, coaching, keynote speaking, workshops, seminars, healthcare communication, public sector leadership development.