Rifan Eka Putra Nasution

Personal Details

Bio

Dr. Rifan Eka Putra Nasution, CPS., CTPS. Born in Aek Kanopan, North Labuhanbatu, North Sumatra, October 29 1992. Completed his primary and secondary education in his hometown and then completed his tertiary education at the Faculty of Medicine, Syiah Kuala University, Banda Aceh. Dr. Rifan won a Gold medal at the First Sumatra Regional Medical Olympiad for the Cardiovascular-Respirology branch and made himself an Outstanding Student at Syiah Kuala University in 2013. In 2014, he received the All-Sumatra Outstanding Medical Student award from ISMKI Region I.

Current position (1)

head of the medical services section

Aek Kanopan General Hospital

Degrees (1)

Medical Doctor

Syiah Kuala University

2010 to 2016

Presentations

Presentations (1)

Effective Communication for Healthcare Service Excellence

Introduction: Importance of effective communication in healthcare for service excellence.

Barriers: Language, cultural differences, jargon, lack of clarity, distractions, consequences of ineffective communication.

Strategies: Active listening, clear language, respect non-verbal cues, empathy, effective written communication.

Interprofessional Communication: Benefits of collaborative communication among healthcare teams.

Technology: Role of technology in improving communication (EHRs, telemedicine, mobile apps).

Training: Importance of communication training for healthcare professionals.

Patient-Centered Communication: Empowering patients, shared decision-making, respecting preferences.

Challenges: Limited health literacy, difficult discussions, emotional situations, language barriers.

Conclusion: Recap importance, key strategies, ongoing training, invite questions.

References: Provide list for further reading.

All
Videos
Photos

This speaker hasn't uploaded any media content yet.

Expertise (7)