Ric Phillips | SpeakerHub

Personal Details

Bio

*Ranked #10 Communication Professional in the World by Global Gurus 2024!

Poor communication skills will hold back any individual or team from the success they could have if their messaging was received in the intended way, and not in a diluted or misunderstood way. For decades, proactive people have been reading books and attending courses to improve their public speaking, language, and leadership skills. This often helps in one area of communication, but not in another vital one. Ideally, we need a holistic approach to cover all the key elements of effective human communication.

Ric Phillips is an executive communication coach and corporate trainer who helps anyone communicate simply, clearly and confidently. With a background in Sociology, Psychology, Coaching and NLP, he is the creator of 3V Communications™, a company that uses a holistic system to synchronize and sharpen interpersonal and professional communication skills. Ric is the Executive Director of the NCCA (Nat’l Communication Coaching Assoc. of Canada) and a Senior Staff Member and Instructor with YEDI (York Entrepreneurship Development Institute). He is a part-time teacher at York University and has completed his MBA.

He has taught business communication skills seminars locally at Seneca College, University of Toronto, Brock University, Schulich Executive Education Centre and York University, and outside of Canada in China, Russia, Israel, France, Armenia, Kazakhstan, Japan and the United States. He is a frequent conference speaker, and TEDx speaker on the topic of the “Long Life of First Impressions.”

Ric is an author, expert in communications, public speaking techniques and body language analysis, frequently called upon by the media to provide pundit opinion and advice on businesspeople, politicians and celebrities.

More about Ric can be found at: https://www.linkedin.com/in/communicationcoach

Twitter: @CommCoach

My TEDx Talk: https://www.youtube.com/watch?v=SuG-BHquAHU

Amazon Author Page: https://www.amazon.com/Ric-Phillips/e/B071L861J8

YouTube Channel: https://www.youtube.com/@RicPhillips

Key Communication Skills for Managers Video Masterclass: https://3vcoachric.com/

Current position (4)

Communication Coach/Trainer

3V Communications Ltd.

Director/Program Advisor/Instructor

YEDI - York Entrepreneurship Development Institute

Instructor

York University

Executive Director

NCCA Canada

Presentations

Presentations (7)

Key Communication Skills for (New) Managers

Business runs smoothly when everyone is using professional communication skills. Without them, business becomes less efficient, less productive and ultimately less profitable. Enhancing the professional communications of yourself, your managers or other staff will instantly give you the ROI that you can see and hear on a daily basis. It starts from the top.

How do leaders become charismatic and get people to understand and follow their vision? How do good managers direct people to carry out the orders of the day without offending staff or clients? By developing clear, confident communications, and by understanding how different people at work communicate. Learn to be a better people-manager. This customizable workshop is great for managers, directors, supervisors, other executives and professionals who must contribute, lead and share with staff and upper management.

Podium Power Public Speaking

Are you unsure how your team’s speaking/presenting is coming across, or need to improve their impact? Would you like the team members to be seen as confident, trust-worthy, and persuasive leaders when they speak, present or pitch?

This workshop will guide them in the development of better public speaking, pitching and presentation skills, with and without a slide deck like PowerPoint. It will help individuals manage their public speaking jitters (if any) and provide tools to ensure a strong message is organized for impact and given with clear diction, a calm voice, and confident body language, with and without slides.

This training workshop is ideal for people that must do a lot of public speaking with their team and clients, stakeholders, at meetings, formal presentations, pitches, PowerPoint, proposals, keynote addresses, M.C. duties, academic presentations, media relations, or are in the media, politics, etc. Accent reduction can also be added for those who use ESL.

Team Cohesion

Are you unsure how effective your team’s communication is, or need to improve their clarity and efficiency? Would you like the team members to develop more empathy, clarity and harmony?

This workshop will guide them in the development of better overall team communication skills. It will help individuals organize their thoughts and set up their communication in a more effective way for delivery to both team and customers.

This training workshop is ideal for teams that must improve interpersonal and professional communication skills of leaders and staff to aid in better team communication, customer service and team efficiency.

Persuade & Influence

This is not manipulation; it is learning how to talk smoothly without arguments to get others to buy in to your ideas and suggestions. It is about helping others make the right decision. Influence and persuasion are constantly used effectively in management, sales, presentations, seminars, negotiations and everyday informal conversations to get people to understand the benefits of following your way.

Why should you study influence and persuasion? Two reasons:

Because we all need to get more comfortable selling our ideas and convictions.
Because we all need to try harder to understand what others really want.

This workshop is ideal for teams involved in management, sales, customer service, training, negotiations, and conflict management.

Executive Presence

Now more than ever leaders need to stand out from the crowd and have people follow their direction. What makes you follow someone? Do they have charisma, clear communication, and a way about them that makes you trust them? Enhance your personal presence in the boardroom.

How do leaders become charismatic and get people to follow their vision? How do good managers direct people to carry out the orders of the day with immediate buy-in? By developing clear, confident communications, and by using techniques to take charge of the room and command attention when delivering valuable messages. Learn to be a manager or leader that truly sticks out, without being abrasive. This customizable program is great for managers, directors, supervisors, other executives, entrepreneurs and professionals who must communicate with teams, get buy-in from high-value stakeholders, and be in front of an audience often.

The Art of Small Talk & Winning 1st Impressions

Train your staff, managers or department team in the art of what to say and not to say, how to start a memorable conversation with anyone (like new clients, vendors or stakeholders), and never let the dreaded silence fill the air again.

It takes just a few seconds for people to make up their mind about you and your company brand. If you want to make a winning first impression each time you meet new people, learn the secrets of first impression management. After all, life is series of first impressions, over and over again! Read people accurately, build honest rapport, and be more charismatic with this training.

This corporate workshop is for teams looking to increase their ability to positively and effectively meet and greet new people and leave them impressed and wanting more. It’s ideal for those who have a lot of face-time with staff and clients in Sales, Customer Service, Training and Management. It has proven results with those who consider themselves shy/introverted too.

Customer Service Rules of Engagement

Protect your company’s reputation by having additional customer service training for email, telephone, online (Zoom), social media and face-to-face conversations. Customer loyalty is really hard to maintain, so protect your brand, and help yourself and your staff deal with customers and difficult conversations. Staff need to be able to detect and diffuse conflict and aggressive behavior, and manage it professionally when it does happen. Learn to be assertive without being aggressive, and how to avoid an argument.

This course is for anyone looking to increase their ability to make customers (or people in general) happy and keep the peace when conflict arises. Ideal for those in management, or those who have a lot of face-time with staff and clients in sales positions, customer service positions, or for those involved in training.