Michael Robert Vliek's professional endeavors span a broad spectrum, encompassing information technology, landscaping, and shipping and crating while maintaining a solid foundation built on a hearty work ethic acquired in his early years in Indiana and Georgia. He kickstarted his higher education at North Metro Technical College, which paved the way to further studies at Kennesaw State University, equipping him with vital skills that would serve throughout his dynamic career.
Michael embarked on his professional journey within the IT industry, dedicating a decade to cultivating a deep understanding of technical systems and customer relations. He began at SST Computing Inc. in 2005, where he held the position of Technical Support Specialist. He was instrumental in installing, supporting, and troubleshooting various phone systems, including analog, digital, and VOIP. His adeptness in these areas matched his commitment to delivering outstanding customer service.
His next role at Citrix Systems as an Escalation Support Representative began in 2013. In this role, Michael provided high-level support for Citrix software products. He also mentored new support representatives and ensured high customer service and technical troubleshooting standards.
In 2017, Michael transitioned into a completely different field, taking on the role of General Manager at HR Landscaping. This shift to landscaping allowed him to leverage his management skills in new ways, focusing on operational efficiency, team leadership, and client relationship management. His strategic oversight led to a 20% growth in the company's client base, demonstrating his ability to adapt and thrive in new industries.
By 2022, Michael had moved into the shipping and crating industry, taking a position as warehouse manager at Pro Pack International. His responsibilities included:
Overseeing all warehouse operations.
Optimizing packaging and crating processes.
Managing compliance with safety regulations, including HAZMAT handling.
His efforts significantly improved the company's logistics and operational efficiencies.
Michael is also deeply committed to his community. He actively supports charitable organizations like St. Vincent de Paul and Tunnel to Towers, highlighting his dedication to societal well-being and support.
Family plays a central role in Michael's life. He is a devoted husband to Carol and a father to five children. He prides himself on balancing a demanding career with active family engagements and strives to be a role model in both personal and professional capacities.
