Matt Ward

Most businesses want more of those golden nuggets, the word of mouth referral, but they struggle to get them in a systematic way. You can create more business than they imagined if they had more word of mouth referrals. In this session, Matt Ward will provide attendees with a clear understanding that caring about their clients and contacts can be a powerful marketing weapon. Attendees will leave with knowledge and clear takeaways they can implement in their businesses immediately, resulting in closer connection with clients, prospects, partners. These initiatives will also generate more word-of-mouth referrals.
You'll learn:
How to exceed client expectations so they communicate your value to their network
Identify Opportunities to connect with contacts in a deeper way
Choose the ideal contacts that would be more likely to refer business to you
Perform actions that ensure your name is top of mind for referrals
Identify why asking for referrals never works

In this session, Matt Ward will show you exactly how to attract and retain great employees through word of mouth referrals. We know that word of mouth works for sales, and there are studies that show that employees referred by other employees remain with a company longer, are more productive, and overall a much happier and healthier employee.

Attendees will learn how to recruit new employees from word of mouth referrals by existing and how to retain employees.

Attract employees by:
creating a culture
consistent communication
Handing over the megaphone

Retain employees by:
identifying weakness
thinking outside the box
connecting deeper with employees

With so much happening out there in the world of social media it’s easy to get lost. How do you cut through the noise of it all, get noticed, and find ways to truly connect with others? Matt Ward is a former website agency owner, and he knows exactly what the trick is and how to do it. Attendees will experience and understand a unique approach to connecting with others. Social Media is meant to be social, yet so few people actually use it properly to connect, including connecting offline, which will really get you noticed!

Attendees will:
Identify opportunities for connections on social media
Examine the appropriate ways to connect deeper with others
Recognize where to put their time and effort to ensure maximum results from social media

With so much networking going on, Matt Ward has seen it all. In this session, Matt will cover the seven key sins of networking that show up at every event. He outlines what to watch for, how to sidestep the landmines and he shares how to handle them, change the direction of the conversation and flip them into your favor!

Attendees will learn:

How to identify the seven sins
How to avoid the sins yourself
How to flip the conversation into a productive one
How to exit an uncomfortable situation without offending the other person