Effective Management and Leadership Skills (10-part certificate course)
This course helps participants learn the difference between managing and leading. It covers communication, leadership strategies, performance management, coaching, and mentoring. It encourages self-reflection on management styles, team dynamics, emotional health, and managing change to build stronger leadership skills.
Professional Workplace and Leadership Competencies
1. Understanding and Enhancing Communication
Teaches how to effectively communicate with different styles, improving collaboration and team performance.
2. Learning and Critical Thinking
Helps participants understand their learning style and improve decision-making and problem-solving skills.
3. Workplace Competency and Performance
Focuses on improving key workplace skills like communication, professionalism, customer service, and performance while addressing destructive behaviors.
4. Culture and Group Dynamics
Explores team behaviors, biases, and the role of diversity in creating an inclusive, successful workplace culture.
5. Managing Conflict
Teaches strategies for resolving conflicts by understanding different conflict styles and techniques for effective resolution.
6. Coachability and Feedback
Focuses on giving and receiving feedback to improve team performance, and teaches coaching skills to align teams with goals.
7. Budgeting
Teaches how to manage finances using the 50-30-20 budgeting model, improve financial literacy, and create a personalized budget.
8. Stress Management and Preparedness
Offers techniques for managing time, reducing stress, and staying focused through mindful practices and effective prioritization.
9. The Great Balancing Act
Addresses work-life balance and stress, helping participants establish a routine to maintain mental and physical well-being.
10. Getting Ready to Lead
Helps individuals develop leadership skills by understanding their leadership style, learning to manage teams, and mastering key leadership qualities like empathy and emotional management.