Joseph Paul Manley | SpeakerHub

Personal Details

Bio

Joseph (Paul) Manley is a Board‑Certified Workplace Violence & Threat Specialist, Crisis Intervention Expert and the founder of Risk Mitigation Technologies, LLC. With more than 25 years of experience advising high‑risk organizations, he helps leaders make clear, defensible decisions when workplace behavior becomes uncertain — before escalation and after critical incidents.

He is the creator of the PREVAIL™ framework, an adjunct lecturer at Endicott College, and a published author on behavior recognition, de‑escalation, and anger management. Joseph’s trauma‑informed approach blends evidence‑based acute stress management with practical leadership tools that reduce risk, strengthen organizational defensibility, and support people in crisis.

He has advised organizations including MITRE Corporation, Brandeis University, and the International Public Safety Association, and is a trusted resource for HR, legal, safety, and public‑sector leaders navigating behavioral risk.

Current position (1)

Professional Speaker & Author

Risk Mitigation Technologies, LLC

Degrees (3)

Criminal Justice Administration

Anna Maria College

2000 to 2001

Criminal Justice

American International College

1980 to 1984

Leadership and Management

Leaders Excellence at Harvard Square

2022

Presentations

Presentations (3)

Defensible Decisions: What Leaders Must Do Before Escalation and After Critical Incidents

Leaders are often forced to make high‑stakes decisions in moments of behavioral uncertainty. This session gives them a clear, trauma‑informed, defensible framework for responding to concerning behavior before escalation — and stabilizing the organization after a critical incident. Participants leave with practical tools they can use immediately.

Key Takeaways:

How to recognize early indicators of behavioral escalation

What leaders must do in the first 10 minutes after an incident

How to make decisions that are clear, defensible, and aligned with policy

Trauma‑informed leadership principles that reduce harm and liability

How to communicate with clarity under pressure

Behavioral Uncertainty: How Leaders Recognize, Respond, and Reduce Risk

Concerning behavior is one of the most misunderstood and mishandled leadership challenges. This session demystifies behavioral risk and equips leaders with a practical, evidence‑based approach to early recognition, response, and prevention.

Key Takeaways:

The difference between “uncomfortable” and “unsafe” behavior

How to intervene early without overreacting

The role of documentation in defensible decision‑making

How to support employees through trauma‑informed communication

How to reduce organizational exposure

Trauma‑Informed Leadership in High‑Risk Environments

Trauma‑informed leadership isn’t soft — it’s strategic. This session shows leaders how to respond to people in crisis, stabilize teams, and maintain organizational integrity during and after high‑stress events.

Key Takeaways:

How trauma affects decision‑making and behavior

What leaders should and should not say after an incident

How to support teams without compromising investigations

How trauma‑informed leadership strengthens culture and defensibility

Past talks (1)

Customer Service: De-escalating Difficult Customers

Joseph Paul Manley

Enterprise Center, 121 Loring Avenue, Salem, Ma. 01970

January 24, 2023