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  1. Home
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  3. Doug Crandall
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Doug Crandall

MBA
Author I Keynote Speaker I Leader Developer
Country or state 
United States (Washington)
Available to 
Global
City 
Seattle area
Fee 
Languages 
English
Volunteer
Yes

Personal Details

Bio

For nearly two decades I've been immersed in understanding leaders: as a teacherr at West Point, as the architect of a high-potential leader development program at the world's largest company, and even while teaching in a medium security prison.

I tell stories -- as a young lieutenant, I almost fired a tank round into the middle of a light infantry company. I later got my tank stuck in a swamp. And in my third year teaching at West Point a cadet asked me plainly: "Sir, why don't you love your daughter?" At amazon, I learned amazing lessons about organizational culture -- and share those stories with deep reflection. I then attempt to wrap that personal touch in the context of research, a Stanford Business School background, and the wisdom of other leaders.

My keynotes have resonated with leaders from Microsoft's Bing team (even though I kept getting heckled for using "google as a verb), at a national conference of education administrators, and at an airline industry academy in China.

If you've made it this far, then here's the official bio...

Doug Crandall brings a depth and breadth of leadership development experience rivaled by few others -- with the added credibility of being a leader in his own right. A graduate of the United States Military Academy and the Stanford Graduate School of Business, he served for five years on the West Point faculty, earning the first-ever Excellence in Teaching Award from the Department of Behavioral Sciences and Leadership. He conceived of and created an advanced version of West Point’s core leadership course. He also built from scratch West Point’s renowned Black and Gold Leadership Forum, and then finished his tenure at West Point by helping drive the first major revision of West Point’s core leadership course in over twenty years. From 2010-2016, he spent much of his time in Bentonville, Arkansas, creating and teaching Walmart’s premier leadership program for high-potentials and mentoring over one thousand executives from every division of the world’s largest company. Woven between his work with Walmart was an eclectic mix of leadership development engagements including international work in China and France, development and execution of leadership programs for J.P. Morgan and Wirtz Beverage, keynote addresses for McKinsey and Company, USAA, Gap, Riot Games, and many others, and three years mentoring over two hundred leaders at Mission Support Alliance on the Hanford Nuclear Reservation.

Mr. Crandall’s experience also includes substantial writing, having co-authored and edited Leadership Lessons from West Point, Permission to Speak Freely, and penning – with Major (Ret.) Scotty Smiley – Hope Unseen; he’s also written leadership case studies for Stanford and Harvard and authored multiple leadership articles.

Current position (1)

Author I Keynote Speaker I Leader Developer

Degrees (3)
MBA
Stanford Graduate School of Business
2001 to 2003
Bachelor of Science
United States Military Academy at West Point
1990 to 1995
MEd
University of Washington
2021 to 2022

Presentations

Presentations (2)
Permission to Speak Freely

Do you want (or need) your people to speak up more often?

"Speaking up" is not a novel topic. Millions of books have been sold with the aim of teaching people how to speak candidly to power. But, collectively, we are solving the wrong problem...

A better idea: release the people we lead from the burden of saying things the right way. Instead of teaching every person in an organization the nuances of upward conversations, place the responsibility for candid communication where it belongs: on each and every leader.

We introduce well-researched dynamics to explain what holds people back from speaking up. We then equip leaders with actionable principles to draw out the candid thoughts of
everyone on the team. It’s a topic relevant to front-line leaders and CEOs alike. If you lead someone, that person holds back. If you’re in an organization, there are hidden thoughts left unsaid—to the
detriment of engagement and performance.

https://tinyurl.com/y3vbb7m4

Leadership Lessons from West Point

I'm a West Point graduate, the son of a West Point graduate, and the grandson of a West Point graduate who died trying to escape from a prison ship in World War II's Pacific Theater.

During my time teaching at West Point, I co-authored and edited the book "Leadership Lessons from West Point." This keynote provides a window into the leader development philosophy and process at the United States Military Academy, how it has shaped programs I developed for many companies, and how every leader can learn from this great institution.

And our daughter was a 4th-generation cadet. So I'm the father of a West Point graduate (2022) as well.

Past talks (1)
Developing a Culture of All In
Macquarie Asset Management Leadership Conference
Laguna Beach, CA
May 30, 2024
  • All (2)
  • Videos
  • Photos (1)
  • One sheet (1)
This speaker hasn't uploaded any videos yet.
Walmart HQs, Bentonville, AR
Walmart HQs, Bentonville, AR
This speaker hasn't uploaded any slides yet.
Permission to Speak Freely Keynote
This speaker hasn't uploaded any press information yet.

Books & Articles (6)

Permission to Speak Freely
Berrett-Koehler,
2017
Hope Unseen
Simon and Schuster,
2010
Leadership Lessons from West Point
Wiley,
2006
Tank in the Bog
Scotty Smiley
Serving the Undeserving (International Journal of Servant Leadership)

Expertise (12)

Leadership
Education
Leadership Development Leadership Integrity Cultivating High Trust Teams Character development Employee Engagement Speaking Up Organizational culture Servant Leadership Education

Clients

Walmart, Walmart.com, USAA, Gap, Microsoft, Accenture, American Express, JP Morgan, Goodwill, Riot Games, National Association of Secondary School Principals, Stanford Business School, University of Michigan, ServPro, GoGo Squeez, Macquarie
Recommendations
1 Audience
Show More
Why choose me? 

"I've listened to Bill Clinton and Colin Powell. You were better than both."
-- Walmart Executive

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