Angela Chupp | SpeakerHub

Personal Details

Bio

Angela Chupp is a passionate advocate for exceptional Customer Experience (CX), with over 15 years of expertise in customer relationship management, digital transformation, and satisfaction analytics. As the Founder and CEO of StellarCX, Angela has worked with leading brands to drive impactful strategies that elevate customer satisfaction and foster meaningful engagement.

With an MBA in Executive Management and extensive experience in training, Angela is also a certified business and life coach. She is dedicated to helping organizations cultivate both customer-centric strategies and empowered teams. Her interactive sessions blend practical insights with real-world applications, guiding professionals to excel in CX leadership and personal development.

Angela’s dynamic speaking style, combined with her commitment to driving results, leaves audiences inspired and equipped to achieve new heights in both their customer interactions and personal growth.

Current position (1)

CEO

StellarCX

Degrees (2)

Marketing

Illinois State University

1989 to 1984

Executive Management

University of Notre Dame, Mendoza College of Business

2013 to 2015

Presentations

Presentations (3)

You Need This When? Navigating and Exceeding Customer Expectations

In today’s fast-paced business world, the ability to meet and exceed customer expectations is crucial. This presentation dives into practical strategies for managing urgent demands while maintaining high standards of service. Attendees will learn to anticipate needs, communicate effectively under pressure, and transform unexpected requests into opportunities for enhanced customer satisfaction.

The 3Cs: Customer Centricity, Culture, and Continuous Improvement

This presentation explores the foundational pillars of a thriving business: Customer Centricity, Culture, and Continuous Improvement. It emphasizes how aligning organizational culture with customer-centric values drives consistent growth and engagement. Attendees will gain insights into fostering a culture that champions customer needs while embedding a mindset of continuous improvement, leading to long-term success and satisfaction.

Embracing Change: Your Key to Personal and Professional Success!

Change is inevitable, but how we respond to it determines our path forward. This presentation empowers attendees to see change as a gateway to growth, not a setback. Through practical strategies and inspiring stories, it highlights the mindset shifts needed to navigate change confidently, enabling personal breakthroughs and career advancement.