Albert Ho | SpeakerHub

Personal Details

Bio

Albert got started as a serial entrepreneur by writing the very first version of Course Hero, which grew to recently be valued at $3.6B as a leading SaaS education company. Albert also co-founded Soom, a biomedical tracking company, which was acquired in 2015 and grew to $10M+ ARR. Post acquisition, Albert worked on the early product teams at notable Silicon Valley unicorns Teespring, Checkr, and now Chime. Albert graduated with a degree in Electrical and Computer Engineering from Cornell University.

Current position (3)

Co-Founder

SaaStats (YC W19)

Senior Product Manager

Checkr

Product Manager

Teespring

Degrees (1)

Electrical & Computer Engineering

Cornell University

2003 to 2008

Presentations

Presentations (2)

SaaS-on-SaaS: the SaaS app ecosystem that silently generates $5B+ revenue for developers

Did you know that over $200M has been paid out to Shopify app developers in the past 4 years? That Salesforce AppExchange is a $4B+/year business? In this session, we're going to demystify this under-the-radar world of SaaS platform app ecosystems. We'll be discussing hot topics related to SaaS app ecosystems like:
* When does a SaaS platform open up for developers to build apps on?
* What kind of business models exist for these SaaS app ecosystems?
* What team should own this?
* What kind of internal apps do companies build on SaaS platforms?
* Can these apps become venture-scale businesses?

Internal tools for Customer Support: Why 80% of software is still built internally for customer exp

In this session, we're going to demystify this under-the-radar world of internally-built apps that provide support to ticketing ecosystems like Zendesk. We'll be discussing hot topics like:
* What kinds of apps are Customer Support teams using or building around their ticketing systems?
* What results are these teams getting?
* How much does this kind of software development cost to build or buy?
* What team should own these apps?

Past talks (1)

Startup School SF Meetup at 360Lab

Startup School SF Meetup

San Francisco, CA

September 16, 2019