Michael King

In the high-stakes world of business and leadership, failure is inevitable—but it’s how we respond that defines our future success. In this powerful keynote, Michael King dives deep into the crucial yet often overlooked impact of failure: the disappearance of our ability to dream. When setbacks strike, the first casualty is usually our vision for the future, and without that dream, we risk getting stuck in survival mode.

Through personal stories, proven frameworks, and actionable strategies, Michael will explore how to reignite your capacity to dream, even when failure hits hardest. You’ll walk away with a new perspective on setbacks, understanding that failure isn’t the end—it's a gateway to your next opportunity, if you're willing to dream through it.

This talk will challenge you to rethink failure and equip you with the tools to rebuild vision, resilience, and purpose, no matter the obstacles.

Many leaders have a vision but have no idea where to start. And although their team supports them, they still don’t experience the progress they desire. It’s because they lack simple and sustainable strategies to always know what step to take.

In this presentation, Michael can talk about his unique TEAMS Methodology. Specifically, how to set clear and actionable goals and KPIs, how to get everyone on the same page, how to create repeatable and sustainable processes, how to build momentum, and how to foster collaboration within the team.

How customers feel when they’re interacting with a business or brand is vital. According to Forbes, brands that provide exceptional customer experience bring in 5.7 times more revenue than those that don’t.

Considering all that data, Michael King, a Nebraska-based executive and leadership coach who has spent nearly two decades working with leaders, entrepreneurs and organizations to examine what works in the corporate world and what doesn’t, has shifted a portion of the focus of his work to train businesses on the importance of VIP-level guest services.

Enter the Guest Services Certification, the Teams Coaching blueprint on how to create a dynamic customer experience team.

Last year alone, $281B was spent on marketing strategies, connecting companies to consumers that were completely unaware of their products. Just a fraction of this (less than 1%) was spent on internal communication strategies.

Michael can talk about how by approaching a company culture strategically, leaders can propel measurable business growth. He’ll talk about how to lead with authenticity, how to communicate vision and values through stories, and why aspirational values never work if they’re not backed by any real action.