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  1. Home
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  3. Scott Monty
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Scott Monty

CEO, Co-Founder
Brain+Trust Partners
Country or state 
United States
Available to 
Global
Fee 
Ask for pricing
Languages 
English
Volunteer
Yes

Personal Details

Bio

Scott Monty was ranked by The Economist as #1 atop the list 25 Social Business Leaders and by Forbes as one of the top 10 influencers in social media, Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

Scott is CEO and Co-Managing Partner of Brain+Trust Partners, a strategic consultancy that helps busy executives harness power of humanity in business, particularly through digital transformation and strategy.

For six years Scott was global head of social media at Ford Motor Company, where he advised on digital activities across the company, from crisis communications to influencer relations, marketing, customer service, internal communications and more. Prior to Ford, he had a decade and a half of marketing and communications experience within brands and agencies.

His clients have included Walmart, GE, Google, IBM, Reebok, American Airlines, T-Mobile, and others.

Current position (1)

CEO, Co-Founder

Brain+Trust Partners

Degrees (2)
MBA
Boston University Questrom Graduate School of Management
1991 to 1995
Masters in Medical Science
Boston University Medical School
1991 to 1995

Presentations

Presentations (3)
Consistency and Trust: Essentials of Building Loyalty via the Customer Experience

How do you gain trust? Through consistent and repeated actions, over time. And once you've gained trust, you can build loyalty. But what if you're giving your customers different messages based on where they interact with you? ​You're missing out on major opportunities. In this talk, Scott helps businesses understand what's most important to the people that matter and how to change your thinking to meet those needs.

The Broken Promise of Digital: Making the Customer the Center of What We Do

​When digital and social rose to prominence, we were told that personalization, two-way communication and direct engagement would unlock a deeper relationship with customers. But somewhere along the way, we fell into the trap of taking the already broken advertising and marketing model and applying it to these new platforms. The power to reclaim this opportunity lies directly in front of us. Scott delineates how to put customers first and ensure they give us repeat business.

​​Storytelling and Strategy: How Humanization and Empathy Help You Achieve Your Goals

"Storytelling" is all the rage these days - but why do brands have such a hard time getting it right? We've all heard our fair share of stories, but the formula eludes us when it comes to telling our own story about our products or companies. Explore the fundamentals of storytelling, discover why humans are built for hearing things a certain way, and learn how to set your company's story apart from the rest.

Past talks (14)
The Broken Promise of Digital: Making the Customer the Center of What We Do
CeBIT Australia
Sydney, Australia
December 31, 2015
Crisis Communications: A Digital Guide
CeBIT Black
Sydney, Australia
December 31, 2015
Lessons in Digital Transformation from Ford
Weber Executive Marketign and Technology Summit
Miami, FL
December 31, 2015
The Broken Promise of Digital: Making the Customer the Center of What We Do
Pubcon
Las Vegas, NV
December 31, 2015
The Broken Promise of Digital: Making the Customer the Center of What We Do
MarketingProfs B2B Forum
Boston, MA
December 31, 2015
The Art of Differentiation: Separating Yourself from the Reputation of "Big" Industry
Pharma PR Summit
New York, NY
December 31, 2015
Consistency and Trust: Building Loyalty Through the Customer Experience
American Marketing Association
Chicago, IL
December 31, 2015
Marketing in 2016: Trends and Opportunities
Google Americas Marketing Leadership Meeting
New York, NY
December 31, 2015
Have We Lost Our Way? Putting the “me” back in customer to forge deeper, more meaningful relationships
Walmart Corporate Marketing Summit
Bentonville, AR
December 31, 2014
Crisis Communications: A Digital Guide
Dallas Social Media Club & AMA Chapter
Dallas, TX
December 31, 2014
Putting the Customer At the Center of Everything We Do
Vision Critical Customer Summit
New York, NY
December 31, 2013
How Brands Make Killer Content
Social Media Matters
Hong Kong
December 31, 2012
Ford Builds a Network of Advocates
Dreamforce
San Francisco, CA
December 31, 2011
Ford's Social Media Journey
Campus Party Brazil
Sao Paolo, Brazil
December 31, 2012
  • All (2)
  • Videos
  • Photos (1)
  • Slides (1)
This speaker hasn't uploaded any videos yet.
Digital Crisis Communications: Case Studies and Tips - July 2015
This speaker hasn't uploaded any one sheet yet.
This speaker hasn't uploaded any press information yet.

Expertise (16)

Business
Media & Marketing
PR & Communications
Technology
Business Strategy Marketing Corporate Social Media C-Level Communications Public Relations Journalism Authentic Communication Customer centricity Customer Experience Storytelling Leadership
Recommendations
1 Audience
Show More
Why choose me? 

The only speaker who connects insights from ancient philosophers to digital trends.

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