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  1. Home
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  3. Lan Nguyen Chaplin
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Lan Nguyen Chaplin

PH.D.
Professor & Branding Expert: 25 Yrs of Experience
Northwestern University
Country or state 
United States (Illinois)
Available to 
Europe,
North America
City 
Chicago
Fee 
Ask for pricing
Languages 
English
Volunteer
No
Timezone 
America/Chicago

Personal Details

Bio

Lan Nguyen Chaplin, Ph.D., is a Full Professor at Northwestern University. She earned her Ph.D. in marketing from the University of Minnesota and her B.A. in neuroscience with a concentration in behavioral medicine from the University of Pennsylvania.

Professor Nguyen Chaplin is a global expert in education, branding, marketing, psychology, child development and professional development, with 25 years of experience as a speaker. She has given ~3,000 presentations to a combined audience of 140,000 in person attendees and countless virtual attendees. She serves as a Boston Consulting Group Brighthouse Luminary, advising on various branding related projects.

She has taught Introduction to Marketing, Brand Management and Consumer Behavior in North America, Europe, Asia, and Australia. She was named one of the Top 50 Undergraduate Business Professors in the world by Poets & Quants in 2018. She also won one of the most prestigious awards in consumer research— the Best Article award from the Journal of Consumer Research (for her work on materialism across generations).

Her work blends theoretical depth with practical relevance. She publishes in one of the most influential publications worldwide (Science), top-tier academic journals (e.g., Journal of Consumer Research and Child Development), and the most widely read publication that bridges the gap between academic research and business practice (Harvard Business Review). Additionally, her research has garnered attention from global media outlets, including TIME, Forbes, Fortune, The New York Times, and MSN, highlighting her influence across industries, disciplines, and consumer segments. Together, her diverse publication record and global media attention highlight her trailblazing work in making complex academic concepts accessible to business leaders, policymakers, educators, parents and consumers.

Professor Nguyen Chaplin is the youngest of 14 children from a Vietnamese refugee family. When she was a child, she was so shy, she hid her voice from the world. Today she is a highly sought-after global consultant and speaker, on a mission to use her knowledge and influence to empower others, inspire change and foster inclusivity in various sectors. Her expertise fuses a unique combination of cutting-edge insights into critical societal issues related to workplace experiences, children's consumer behavior, branding, and well-being in the digital age. Her consultancy work leverages research to create actionable strategies that drive transformative change.

Website: www.lanchaplin.com

Current position (1)

Professor & Branding Expert: 25 Yrs of Experience

Northwestern University

Achievements (2)
Poet's and Quants' Top 50 Undergraduate Business Professors

This award is student nominated.

Best Research Article award- Journal of Consumer Research

The Journal of Consumer Research is the top consumer research journal.

Degrees (2)
Neuroscience and Psychology
University of Pennsylvania
1994 to 1997
Marketing
University of Minnesota
1998 to 1999

Presentations

Presentations (18)
Unlocking the Power of Your Personal Brand

In today’s competitive world, your personal brand is your most valuable asset. This engaging session reveals how to transform your unique experiences, skills, and values into a compelling personal brand that opens doors and creates lasting impact. Discover practical strategies for authentic storytelling, building a memorable presence, and aligning your brand with your professional goals. Learn how to craft a narrative that resonates, connect meaningfully with your audience, and stand out in any industry. Whether you’re a leader, entrepreneur, or aspiring professional, you’ll leave with actionable tools to elevate your influence and make your mark.

Leading Through Change: Building Resilient Teams in Uncertain Times

Change is constant, but great leaders turn disruption into opportunity. This session equips you with proven tools to guide teams through transitions, overcome resistance, and foster a culture of adaptability. Discover how to communicate vision, inspire trust, and empower your people to thrive amid uncertainty. Through real-world examples and interactive exercises, you’ll gain the confidence and skills to lead change with resilience and purpose-no matter what challenges lie ahead.

Leading Side by Side with AI: Embracing the Future of Work

AI isn’t just a tool-it’s a partner that’s reshaping how leaders manage teams, make decisions, and drive organizational growth. This presentation dives into the essentials leaders need to master: integrating AI into daily operations, balancing machine insights with human judgment, and navigating the ethical landscape of data privacy and fairness. Learn how to leverage AI for smarter decision-making, personalized employee development, and greater efficiency, while keeping people at the center of your strategy. Walk away ready to lead confidently alongside AI and inspire your teams to adapt, innovate, and excel.

The Power of Authentic Leadership

Authentic leadership is more than a buzzword-it’s the foundation of trust, engagement, and lasting impact. This insightful session explores how embracing your true self as a leader inspires teams, fosters loyalty, and drives organizational success. Discover practical strategies for aligning your values with your actions, communicating transparently, and building genuine connections at every level. Learn how authenticity empowers you to navigate challenges, make courageous decisions, and create a culture where others feel safe to do the same. Whether you’re a seasoned executive or an emerging leader, you’ll leave equipped to lead with integrity, empathy, and purpose.

AI Unlocked: What Every Leader Needs to Know to Thrive in the Age of Automation

Artificial intelligence is rapidly transforming the workplace, automating routine tasks, and unlocking new ways to innovate and make decisions. In this session, leaders will discover how to harness AI’s full potential-from streamlining workflows and boosting productivity to enhancing customer experiences and workforce planning. We’ll explore real-world examples, ethical considerations, and the evolving role of leadership in an AI-driven world. Leave with practical strategies to embrace AI, empower your teams, and ensure your organization stays ahead in this era of unprecedented technological change.

The Strength Within: Embracing Vulnerability for Authentic Leadership

True leadership isn’t about perfection-it’s about authenticity. This impactful session explores how embracing vulnerability can transform your leadership style, foster trust, and deepen connections within your team. Discover why vulnerability is not a weakness but a powerful tool for growth, innovation, and resilience. Through real-world examples and actionable strategies, you’ll learn how to share openly, invite feedback, and create a culture where others feel safe to do the same. Whether you’re leading a team or aspiring to inspire, this presentation will help you harness the courage to be real and unlock the full potential of yourself and those around you.

Leading with Resilience-The Journey of The Youngest of 14 from a Vietnamese Refugee Family

Growing up as the youngest of fourteen children in a Vietnamese refugee family, I learned resilience, adaptability, and leadership from the very start. My journey was shaped by overcoming adversity, honoring deep family bonds, and navigating the expectations of multiple generations. These experiences forged a strength within me that I now bring to every aspect of my leadership. In this session, I’ll share how my experiences have shaped an authentic and empathetic leadership style, and offer practical strategies you can use to harness your own journey-no matter how challenging-to empower others, foster unity, and lead with purpose and compassion.

Stronger Together: Uniting Men and Women for Powerful Leadership

When men and women lead side by side, organizations unlock greater innovation, resilience, and success. This session explores how gender-inclusive leadership teams-where the strengths and perspectives of both men and women are valued-drive better decision-making, enhance collaboration, and boost financial performance. We'll discuss overcoming barriers, building mutual respect, and creating cultures where everyone’s voice is heard. Drawing on research and real-world examples, you’ll learn actionable strategies for fostering true partnership at every level. Leave inspired to champion diversity, break down silos, and lead together-because the future of leadership is not about men or women, but about what we can achieve together.

Breaking Barriers: Empowering Women to Lead with Impact

Step into your power and redefine what leadership looks like. This inspiring session is designed to empower women at all career stages to overcome barriers, build confidence, and thrive in leadership roles. Explore real-world strategies for navigating bias, cultivating essential leadership skills, and leveraging the strength of supportive networks and mentorship. Learn how embracing your unique perspective can drive innovation, foster inclusive workplaces, and contribute to organizational success. Whether you’re aspiring to leadership or looking to amplify your impact, you’ll leave equipped with actionable tools and renewed motivation to break glass ceilings and lead with authenticity and purpose.

Win Together: The Power of Celebrating Success at Work

Celebrating wins isn’t just about parties-it’s a powerful strategy for building high-performing teams and a positive workplace culture. This dynamic session explores why recognizing achievements, both big and small, fuels motivation, strengthens relationships, and drives sustained success. Learn practical ways to embed celebration into your team’s routine, overcome common leadership blind spots, and make recognition meaningful for everyone. Discover how celebrating progress boosts morale, enhances collaboration, and helps retain top talent. Whether you’re a senior leader or an emerging manager, you’ll leave with actionable ideas to create a culture where every win counts and everyone feels valued.

Elevate Your Voice: Empowering Women to Speak Up and Stand Ou

Too often, women hesitate to speak up-held back by self-doubt, fear of judgment, or the worry of being labeled as “difficult.” This energizing session is designed to help women break through those barriers and own their voices with confidence. We’ll explore the roots of imposter syndrome, learn assertiveness skills, and practice strategies for making your contributions heard and respected. Discover how speaking up not only advances your career but also paves the way for future generations of women leaders. Leave inspired, equipped, and ready to step into every room with the power to be heard and the courage to lead.

Lead with Heart: The Power of Emotional Intelligence at Work

Emotional intelligence is the secret ingredient to effective leadership and high-performing teams. In this engaging session, uncover the science behind EQ and learn how to build trust, resolve conflict, and connect authentically with colleagues. Gain practical techniques to enhance self-awareness, empathy, and communication. Leave inspired to create a more compassionate, collaborative, and productive workplace-where people feel valued and motivated to give their best.

Better Together: Unlocking the Power of Inclusive Leadership

Diversity drives innovation and growth, but inclusion unlocks its true potential. This session explores the business case for diversity, equity, and inclusion, and offers actionable steps to build a culture where everyone can thrive. Learn how to identify and address bias, foster belonging, and leverage diverse perspectives for better decision-making. Walk away with strategies to champion inclusion at every level and create lasting, positive change in your organization.

Thrive at Work: Prioritizing Mental Health and Wellbeing

Employee wellbeing is essential for sustained performance and engagement. This session addresses the challenges of stress, burnout, and mental health in today’s fast-paced workplace. Discover practical strategies to support your own wellbeing and create a culture that prioritizes mental health. Learn how to recognize warning signs, encourage open conversations, and implement policies that foster resilience and balance. Leave empowered to build a healthier, happier, and more productive team.

Mastering Teamwork in a Hybrid World

Great teams don’t just happen-they’re built with intention. This session reveals the secrets to effective collaboration, especially in remote and hybrid environments. Learn how to foster trust, communicate clearly, and leverage diverse strengths to achieve shared goals. Through interactive exercises and proven frameworks, you’ll gain tools to break down silos, resolve conflicts, and create a culture where everyone contributes and succeeds together.

Unleash Your Potential: The Power of Personal Growth and Motivation

Personal growth is the foundation of professional success. This inspiring session helps you identify your strengths, overcome obstacles, and set meaningful goals. Discover techniques to stay motivated, build confidence, and turn setbacks into opportunities. Whether you’re looking to advance your career or simply grow as a person, you’ll leave with a renewed sense of purpose and practical strategies to unlock your full potential.

AI & Us: Leading in the Age of Parallel Intelligence

As artificial intelligence becomes a core part of daily work, leaders must learn to view AI as a partner, not a disruptor. This session explores how combining human intuition with AI-driven insights can spark creativity, improve decision-making, and drive business results. Participants will gain practical strategies for ethical AI adoption, learn to balance automation with human ingenuity, and discover how to prepare teams for an AI-augmented future. Leave equipped to harness the power of parallel intelligence and lead confidently in a rapidly evolving digital landscape.

The Great Reinvention: Building a Culture Where People Thrive

Work culture is being redefined for a new era-one where flexibility, well-being, and trust are non-negotiable. This presentation dives into how leaders can actively shape supportive, connected, and inclusive environments, regardless of where employees work. Attendees will learn actionable approaches to foster resilience, address workplace challenges, and create cultures that attract and retain top talent. Discover why reinventing work culture is essential for organizational success and how to build a workplace where everyone can do their best work.

Past talks (1)
All Work and No Play: How Lan Nguyen Chaplin Re-architected Her Career
Lan Nguyen Chaplin
LinkedIn Catalyst @Northwestern University
January 30, 2025
  • All (3)
  • Videos
  • Photos (1)
  • One sheet (1)
  • Press information (1)
This speaker hasn't uploaded any videos yet.
Presentation at Northwestern University
Presentation at Northwestern University
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Speaker Page
MEDIA FEATURES — Lan Nguyen Chaplin, Ph.D.

Books & Articles (11)

My Failure Comeback
Moving Past the Detractors
When Gratitude Leads You to Accept Less Than You Deserve
How to Get Comfortable “Being Yourself” at Work
How to Move Past an Embarrassing Moment at Work
Let's Talk About Our Career Failures
How to Disrupt a System That Was Built to Hold You Back
We Are Worthy
What You Should Chase Instead of a Dream Job
Finding My True Strength
What I Wish I Had Known About My Mother

Expertise (19)

Leadership
Media & Marketing
Education
Business
Family & Parenting
Branding Marketing Consumer Behavior child development Creating a Culture of Inclusion Artificial Intelligence Authenticity and Purpose Leadership Family Vulnerability Failure Adolescent Psychology child psychology Emotional Intelligence and Empathy

Clients

Boston Consulting Group (I serve as a Brighthouse Luminary)

Awards & certifications (1)

Top 50 Undergraduate Business Professors in the World
Poets and Quants
2018

Reviews

Testimonials (1)
  • Lan Nguyen Chaplin is one of the most impactful speakers I’ve ever had the privilege to learn from, first as her student and mentee, and now as her friend. She has an unmatched ability to break down complex topics into ideas that resonate deeply, spark action, and stick with you long after the talk ends. Whether she’s speaking about brand strategy, consumer behavior, or the inner workings of marketing research, Lan brings a rare mix of academic rigor and real-world relevance that elevates every conversation. Her work on children’s materialism and gratitude opened my eyes to the deeper psychological layers of marketing—and gave me tools I still use today. But Lan’s impact goes far beyond marketing. She’s also a powerful voice on professional and team development. I’ve seen her energize entire rooms while discussing inclusion, allyship, and systemic change. She doesn’t just talk about these things—she embodies them. Her sessions on creating inclusive environments and building trust within teams are eye-opening, practical, and deeply human. Most personally meaningful to me are her talks on professional self-development. Lan has a gift for helping others find their voice, own their story, and step confidently into their potential. Her insights on gravitas, vulnerability, and navigating your career with authenticity gave me the courage to grow, not just professionally, but personally. If you’re looking for a speaker who’s innovative, dynamic, and genuinely transformative, Lan Nguyen Chaplin is it.
    Stefano Quaranta
    Verified
Recommendations
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I help you tackle topics that ignite personal and organizational change to build strong brands

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