Owner of a No-nonsense Telemarketing Agency and Trainer.
Host of award nominated, Top 100 Apple Marketing Podcast 'Making Conversations Count' Show.
Honest, relatable conversations with business leaders, guests reflect on the importance of personable communication and a career defining conversation. Weekly Interviews include Fred Joyal, Dr Ivan Misner, Brad Sugars and Marcus Sheridan.
Author of bestseller Training Handbook packed with tips 'Making Conversations Count: How to sell over the phone.'
This workbook is for people who have a passion for their business that want to connect with new customers on a real human level and transfer that into profit.
Aimed at business owners, directors and managers who normally find it hard to allocate the time to dedicate themselves to putting plans in place. Whilst reading this book, you will be asked challenging questions about your business and set clear goals for where you want to be. It is also an interactive workbook that you can complete in your own time, at your pace, so no more excuses!
Expert telemarketer, Queen of Conversation, and natural chatterbox, Wendy loves helping people to make their conversations count.
Wendy has worked in the sales and communication industry for over 30 years, and now uses this knowledge to train others in telemarketing, telesales, customer service and account management. Outbound or Inbound all equals quality conversations.
She now focuses on working with individuals and training teams to make their conversations count, through her business she founded in 2005.
Businesses get in touch with Wendy when they need help to:
• Find and speak to the right people
• Get more meetings, call backs, and sales
• Create long-lasting business relationships
Sharing how to make more sales over the phone and utilise conversation in your business with her 4R Formula.
Wendy’s resilient nature has allowed her to successfully trade against all odds, two recessions and a pandemic, and be crowned one of Lloyds Business Banks Small Business 2021 winners. The connections she has made have been the key ingredient, coupled with her natural love for training and helping people.
Wendy is a natural entrepreneur, speaks with passion and will get you challenging how you approach your own communications not just over the telephone but in person and through your electronic messaging platforms.
TOPICS
The art of the sales conversation - it's more than speaking and listening, add action and you're creating funnels full of buyer ready clients.
Client relationships are more than getting the sale - using the right approach and attitude you eliminate assumptions and grow a repeat buyer client base.
Connecting with Customers - What's your nurture process for the right timing and are you as picky as your customers in who you work with?
