I am the global customer growth and innovation evangelist at Salesforce, where as an industry thought leader, I watch overall market trends to uncover best practices on how to improve sales performance and enhance the overall customer experience.
I have extensive knowledge of go-to-market, sales and channel strategies. Prior to Salesforce, I spent 10 years at Gartner as a vice president, distinguished analyst and research fellow, covering sales transformation and indirect channel innovation. Over the past decade, I have worked with hundreds of technology companies to develop highly effective growth strategies and innovative go-to-market models. I won the Gartner Thought Leadership Award for my comprehensive body of work on the Future of Sales and have delivered more than 250 keynote presentations around the globe to over 300,000 people on sales transformation and business model innovation.
Before my time at Gartner, I spent 15 years in various sales and leadership positions, managing both start-up and Fortune 500 sales organizations, and I still consider myself a ‘recovering seller.’
I have been published in Forbes, Harvard Business Review and The Huffington Post. I was named one of the 50 Most Powerful and Influential Women in California in 2014 by the National Diversity Council, Top 50 Marketing Thought Leaders by Brand Quarterly Magazine, as well as Inc. Magazine’s 37 Sales Experts You Need to Follow on Twitter.
