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  1. Home
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  3. Teresa Allen
Teresa Allen's picture

Teresa Allen

Speaker / Business Consultant
Common Sense Solutions
Country or state 
United States
Available to 
Global
Fee 
Languages 
English
Volunteer
No

Personal Details

Bio

Ranked #1 on Global Gurus list of world's Top Customer Service Experts, Teresa Allen has wowed audiences in customer service keynotes and customer service training programs across the U.S. and abroad for over 20 years. When you NEED expertise and you WANT fun, Teresa Allen is the perfect convention or meeting keynote speaker, customer service speaker, sales speaker, and communication speaker. Teresa will infuse your staff with her energy and passion in programs that are focused on bottom line results. Author of "Common Sense Service: Close Encounters on the Front Lines" and co-author of "The Service Path". Teresa will bring her expertise to your meeting in a down-to-earth format sure to wow your attendees! Teresa is ranked in the Top 10 U.S. Speakers by Speaking.com

Teresa is often asked to speak at local, regional and national meetings:

Customer Service Keynote

Customer Service Training

Communication Programs

Teresa Allen's most popular keynotes:

Profiting from Common Sense Service!

Let's Get Engaged: Engaging Customers & Employees

Customer Expectations: Meeting 'Em and Beating 'Em

Common Sense Communication: Who am I, Who are YOU?

The 5 Languages of Appreciation at Work

Teresa Allen is a member of SHRM, and ASTD and is a Past President of ASTD and a two time recipient of ASTD Professional Trainer of the Year Award.

Check out her preview video on YouTube at:

http://www.youtube.com/teresaallenspeaker

Specialties: While Teresa has been a keynote speaker for dozens of industries and associatons, she also has developed customized customer service and sales training for the following industries:

Bank Training

Credit Union Training

Insurance Training

Retail Customer Service Training

Distribution Customer Service Training

Healthcare Customer Service Training

Chamber of Commerce Keynote Speaker

Hospitality

Christian Women's Conferences

Current position (2)

Speaker / Business Consultant

Common Sense Solutions

Owner

Success Strategies

Degrees (1)
BS Business Administration / Marketing
Miami University, Oxford, Ohio
1975 to 1979

Presentations

Presentations (5)
Profiting From Common Sense Customer Service

In difficult economic times, service is the differentiating factor that builds relationships, grows business and adds to the bottom line. Through true stories of close encounters on the front lines, Teresa will drive home service concepts that build profits for your business. Calculate the tremendous positive or negative spin that can result from any close encounter with a customer!

Let's Get Engaged: Engaging Employees and Customers!
You Can't Digitize ME! The Digital Customer Service Tipping Point
Having the TIME of Your Life
Hanging On By Our Fingernails
Past talks (1)
Profiting from Common Sense Service
Teresa has presented at meetings/conventions for over 20 Years
See her www.AllenSpeaks.com website for testimonials
December 31, 2015
  • All (1)
  • Videos
  • Photos (1)
This speaker hasn't uploaded any videos yet.
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Expertise (7)

Business
Customer Service Customer Engagement Employee Engagement customer conflict Journalism Customer Experience

Awards & certifications (1)

Customer Service Training Practice of the Year
International Stevie Awards for Sales & Customer Service
2015
Recommendations
Why choose me? 

#1 on GlobalGurus.org world's top customer service experts; Top 10 U.S. Speakers on Speaking.com

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