Steven King

Leaders and managers are faced with an evolving business landscape where new technologies are changing the makeup of the workforce. AI systems are both enhancing and detracting from the employee experience. At the same time, other new technologies, such as Virtual Reality, show promise for teaching and training to help solve these new challenges. Steven King, Distinguished Professor of Innovation and Emerging Technologies, will share how HR professionals can leverage these new tools and technologies and show both good and bad examples.

The key takeaways from this session will include:
• Understanding and differentiating technology trends from fads
• Learning to leverage AI, VR and AR for challenges in the field of HR
• Explore ways organizations can gain insight and enhance the employee experience

Learn and experience how leveraging Design Thinking and Human-Centered Design concepts to facilitate various meetings can lead to better outcomes and participant buy-in. Learn how to avoid common workshop mistakes such as negative group thinking, dominant personalities, and no follow-through.
The key takeaways from this session will include:
• Intro to Design Thinking and Human-Centered Design
• Brainstorming and Game storming
• Frameworks for ideations and facilitation
• How to balance personalities in the room

In this session, Steven will guide business leaders through a practical framework for identifying automation opportunities. He will explore how to assess which tasks are ripe for automation, the role of human-centered design in making automation successful, and how to balance human input with technological solutions. This session is designed to empower business owners to make informed decisions about where to invest in automation, no matter their industry.

Key takeaways include a strategic framework for identifying where to automate in your business, how to evaluate the ROI of automation in different sectors, the importance of balancing human expertise with automation for optimized performance, analysis of real-world case studies, and common pitfalls and challenges when automating business processes and how to avoid them.