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  1. Home
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  3. Seth Earley
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Seth Earley

Thought Leader, Award-Winning Author and CEO
Earley Information Science
Country or state 
United States (Massachusetts)
Available to 
Global
City 
Carlisle
Fee 
Ask for pricing
Languages 
English
Volunteer
Yes
Timezone 
America/New_York

Personal Details

Bio

An expert with 25+ years’ experience in Knowledge Strategy, Data and Information Architecture, AI Powered Search Applications using Retrieval Augmented Generation (RAG) and Information Findability solutions. Seth Earley has worked with a diverse roster of Fortune 1000 companies helping them to achieve higher levels of operating performance by making information more findable, usable, and valuable through integrated enterprise architectures supporting analytics, e-commerce and customer experience applications.

Seth Earley is a sought-after speaker, writer, and influencer. His writing has appeared in IT Professional Magazine from the IEEE where, as former editor, he wrote a regular column on data analytics and information access issues and trends. He has also contributed to the Harvard Business Review, CMSWire, Journal of Applied Marketing Analytics, and he co-authored “Practical Knowledge Management” from IBM Press.

Seth is author of the award-winning book The AI-Powered Enterprise: Harness the Power of Ontologies to Make Your Business Smarter, Faster and More Profitable.

Seth was Recognized by Thinkers 360 as one of the Top 50 Global Thought Leaders and Influencers on Artificial Intelligence 2022.

In 2024, Seth was Recognized by Thinkers 360 as one of the Top 50 Global Thought Leaders on Generative AI 2024.

Current position (1)

Thought Leader, Award-Winning Author and CEO

Earley Information Science

Achievements (5)
Top 50 Global Thought Leaders on Generative AI 2024

In 2024, Seth was Recognized by Thinkers 360 as one of the Top 50 Global Thought Leaders on Generative AI 2024.

CXO Outlook's Top 10 Most Influential CEO's of 2022

Named as one of CXO Outlook's Top 10 Most influential CEO's of 2022.

Featured article, Making the Best of AI – What Executives Need to Know.

2021 Axiom Business Book Silver Medal

2021 Axiom Business Book Silver Medal in the Artificial Intelligence / Robotics / Algorithms category

Marketing AI Institute - The Very Best Books on AI in 2022

Best Artificial Intelligence Books for Business Leaders
AI is projected to have trillions of dollars of annual impact on the economy. Business leaders will be at the front lines of these impacts as the ones tasked with developing their company's AI competitive advantage.

Top 50 global influencers on Artificial Intelligence

Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Artificial Intelligence for 2022.

Presentations

Presentations (5)
AI Won’t Save You: Why Most Enterprises Fail with Large Language Models (And How You Can Win)

Everyone’s talking about ChatGPT and Large Language Models (LLMs) like they’re the silver bullet for business transformation. Spoiler alert: they’re not. Without the right data and information architecture, your AI initiatives will crash and burn—fast. In this no-BS session, Seth Earley pulls back the curtain on what executives really need to know before they throw money at the latest AI trend. Drawing from 25+ years of consulting for Fortune 1000 companies, Seth reveals the dirty little secret of AI: it’s only as good as the knowledge infrastructure you build beneath it. He’ll share real-world examples of companies that got it right (and those that didn’t), showing how AI can drive massive efficiency, boost revenue, and even save hundreds of millions—if you do it right. Want to avoid becoming the next cautionary tale? This is the session for you.

Digital Transformation is Dead: The New Playbook for AI-Driven Business Growth

Let’s be honest: digital transformation has become a meaningless buzzword. Everyone claims they’re doing it, but most are just spinning their wheels—burning through budgets with flashy tech and seeing zero ROI. Seth Earley is here to flip the script. In this provocative talk, he’ll show you why traditional transformation strategies fail and how to pivot to an AI-first approach that delivers real business impact. Forget the hype about self-driving cars and sci-fi chatbots—this is about using AI to solve your real-world problems, from cutting operational costs to supercharging customer engagement. Seth will walk you through a practical roadmap for AI success, including how to build a data foundation that actually works and how to align your AI initiatives with business goals that matter. Ready to ditch the buzzwords and get serious about growth? This session will show you how.

Knowledge is Your Secret Weapon: The Hidden Key to AI Success No One Talks About

Everyone’s obsessed with AI’s shiny front-end features—chatbots, virtual assistants, generative models. But here’s the truth: without the right knowledge structures behind the scenes, your AI is just an expensive toy. In this high-energy session, Seth Earley reveals the critical piece of the AI puzzle that 90% of organizations overlook: knowledge engineering. It’s not sexy, but it’s the difference between AI that delivers results and AI that flops. Seth will share a battle-tested strategy for building a “knowledge factory” that feeds your AI the structured, high-quality data it needs to thrive. You’ll learn how to break down complex business problems into solvable data challenges, build scalable knowledge models, and integrate continuous learning processes that keep your AI sharp. If you want to stay ahead of competitors, reduce costs, and deliver better customer experiences, this is the session you can’t afford to miss.

When Machines Learn to Deceive: The Hidden Risks of AI Agents

Imagine two AI agents, each programmed to achieve its objectives. They discover that deceiving a human, or collaborating in ways opaque to us, is the fastest path forward. This is not science fiction. LLMs already form multi-dimensional representations of us that cannot be fully described in human terms. They show theory of mind–like reasoning, sometimes choosing deception even when instructed to be truthful. As enterprises deploy agent-to-agent systems and frameworks like MCPs, the chance of AI coordinating beyond human comprehension becomes real. The question is not if, but when we face scenarios where autonomous AI manipulates outcomes we did not intend. This keynote explores the edge conditions that enable this, the likelihood and risks, and the governance guardrails enterprises must establish now. In financial services, the cost of being unprepared is not an experiment, it is systemic risk.

Guardrails for the Age of AI Agents: Preparing for Responsible Autonomy

Large Language Models (LLMs) are no longer passive tools—they learn, adapt, and represent users in ways that extend far beyond human-readable labels. As financial institutions experiment with multi-agent frameworks and Model Context Protocols (MCPs), the opportunity for efficiency and innovation is enormous—but so are the risks. Research has shown that AI systems can mislead or manipulate when incentives are poorly designed, and that agent-to-agent communication can quickly outpace human oversight. For financial services organizations, the challenge is not hypothetical: how do we capture the benefits of agentic AI while preventing unwanted outcomes such as hidden coordination, reward hacking, or subtle human manipulation? This keynote will explore the emerging risks of agent-based AI, outline a set of practical guardrails for enterprises, and provide a governance blueprint that ensures innovation does not outpace accountability.

Past talks (8)
Fix Your Foundation First: The Real Barrier to Scalable AI in B2B Commerce
B2B Connect
San Diego, CA
June 23, 2025
[Master Class] Customer Experience Metrics: How to Instrument KPIs throughout the Customer Journey
CMSWire/ReWork Conference
Austin, TX
May 9, 2023
Building Knowledge Capabilities
Building Business Capabilities
Las Vegas, NV
May 8, 2023
Driving Business Value With AI
AI Accelerator Summit
San Jose, CA
April 26, 2023
Layer AI Into Your Existing Tech Ecosystem to Augment Agent Capacity Speaker: Seth Earley
Customer Contact Week Las Vegas 2021
Las Vegas, NV
June 22, 2021
CloseGenerative AI for the Enterprise Generative AI for the Enterprise
KMWorld - Enterprise AI World 2023
JW Marriott, Washington, DC
November 8, 2023
Generative AI and Personalization at Scale: How Knowledge Graphs Enable Context and Eliminate Hallucinations of Large Language Model Powered Applications
Ontotext & Partners Knowledge Graph Forum
Virtual
November 15, 2023
AI for Business: Unlocking the Power of Generative AI
integrationworx Data and AI Virtual Summit
Virtual
November 6, 2023
  • All (10)
  • Videos (6)
  • Photos (2)
  • Slides (2)
AI Success - It's Not the Technology, it's the Data
The AI Powered Enterprise
Putting AI to Work | Seth Earley Keynote Speaker
Seth Earley - What is Information Architecture?
Seth Earley IA Summit Keynote Clip - How chatbots work
TELUS International Studios | AI Implementation
Customer Contact Week Las Vegas
Customer Contact Week Las Vegas
B2B Connect 2024
B2B Connect 2024
Learning To Trust Your Gut - Seth Earley - Leadership in Action- Episode #41
Wednesday Morning Keynote
This speaker hasn't uploaded any one sheet yet.
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Books & Articles (18)

The AI Powered Enterprise
LifeTree Media,
2020
BioIT World - How to Get the Best of Commercial and Open-Source Large Language Models While Protecting Corporate IP - Workshop Notes Processed by LLM
The Critical Role of Enterprise Data in Generative AI
Accelerating Data and Analytics Capabilities Age of Generative AI: How Governance is a Key Enabler
How to Successfully Test and Deploy a ChatGPT-Type of Application
What ChatGPT and Generative AI Mean for Digital Transformation
ChatGPT: Insightful, Articulate, Inconsistent, and Wrong. A Game Changer?
Conversation with ChatGPT on Enterprise Knowledge Management
Knowledge Graphs, a Tool to Support Successful Digital Transformation Programs
The Future of Bots and Digital Transformation – Is ChatGPT a Game Changer?
How to Navigate the 5 Stages of Organizational Maturity in Digital Transformation
2022 The Year of Enabling Deeper Human Connections Through Technology
Large Scale Digital Transformations — What to Do When the CEO Says “Just Make It Work”
Making the best of AI - What Executives Need to Know CXO Outlook November 01, 2022
Personalization of Product Hierarchies: 3 Data-Driven Approaches
Is Your Data Infrastructure Ready for AI?
Verizon’s Digital CX Transformation: 6 Fails (and Fixes) for One Customer
The Coming Tsunami of Need — Knowledge Management for Artificial Intelligence

Expertise (20)

Technology
Business
AI AI Business Strategy Analytics Big Data Analytics Big Data and A.I. in Businesses Improving Customer Experience Customer Experience Digital Disruption Digital Transformation emerging technology Entrepeneurship Future of work Marketing Data Center AI Chatbot GenerativeAI Large Language Models km

Awards & certifications (2)

2021 Axiom Business Book Silver Medal - Artificial Intelligence / Robotics / Algorithms
Axiom Business Book Awards
2021
C-Suite Network's 100+ C-Suite Best Business Books list
C-Suite Network
2022
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