Michelle McGrann

If culture is king, behavior is the queen that moves freely on the board. Are the behaviors you see contributing to a high-performance culture?

Developing a high-performance culture is not an exercise in crossing the finish line, but a constant and intentional objective that is set and reinforced by teams. However, aligning workplace behaviors require more than memos and company directives.

Using Behavioral Elements as a guiding light, this training will explore the specific challenges facing your organizational culture and the strategies for the team to overcome them.

Influence is a critical element of business, relationships, and life in general. What most people do not realize is that there is a science to persuasion and rapport building, as well as creating messages that resonate with other people. This workshop explores the fundamental elements of persuasive influence, including how people process persuasion, creating or resisting persuasive appeals, and the underlying psychology behind persuasion tools.

Many organizations and individuals, do not effectively communicate their vision to their audience. Being able to effectively communicate your message involves tapping into the “identity” of both your organization and your audience to motivate your target and create positive change. This instructional module examines persuasion theory, tactics, and approaches that will give attendees a competitive advantage in sales, marketing, and recruiting. Learn how people understand and react to messages, and find out what motivates people in this interactive training.