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  1. Home
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  3. Kristin Arnold
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Kristin Arnold

CSP
President & Master Facilitator
Quality Process Consultants, Inc.
Country or state 
United States (Arizona)
Available to 
Global
City 
Scottsdale/Phoenix
Fee 
Languages 
English
Volunteer
No

Personal Details

Bio

For over 25 years, Kristin J. Arnold has helped over a hundred different organizations, facilitated over four hundred executives and their teams, and presented to over a half a million people around the world around the topics of team leadership, teamwork, collaboration, culture, and critical thinking.

Whether your meeting is completely online or a "hybrid" with some folks meeting face-to-face while others join in virtually, your meeting success is directly related to the ability of the speakers and participants to connect with the topic and each other.

That's where Kristin Arnold can help!

Kristin is a leading authority on panel discussions, a Certified Speaking Professional (CSP), as well as a Certified Professional Facilitator | Master (CPF | M) and an award-winning author. This unique background and personality enable her to work as a mainstage conversationalist™, engaging and involving the audience in shaping the content.

As one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard a sea-going buoy tender, Kristin learned early on about working with others. In 1990, she became one of the first USCG facilitators - and made every mistake one could! Frustrated, she avidly researched this nascent skill called "facilitation" and found herself training a cadre of internal facilitators. By 1992, companies were asking her to teach their people how to facilitate and lead teams! Since then, she has been sharing her concrete approach to teambuilding with a treasure trove of practical concepts, tools & techniques her clients can apply immediately to see positive, substantive results.

Kristin's passion for teams is reflected in her writing, speaking, facilitation & consulting. She is an award-winning author of Boring to Bravo: Proven Presentation Techniques to Engage, Involve, and Inspire Your Audiences to Action and several books in the Extraordinary Team Series (Team Basics, Email Basics & Team Energizers). Her latest book, Powerful Panels, was written to raise the level of performance of panels at meetings, conferences & conventions. Her next book, 125 Ways to Add More Pizzazz to Your Panel will be published in the summer of 2020.

Featured in numerous publications such as Forbes, Entrepreneur, Harvard Business Update, USA Today, Selling Power, Kristin knows what it takes to lead, facilitate & participate on high performing teams. She was President of the National Speakers Association of the United States (2010-2011) and served as a National Director from 2005 to 2012. She retired from the USCG Reserves in 2002 as a Lieutenant Commander.

She has achieved the highest designations available within each of her core competencies:

• Certified Speaking Professional (CSP) from the National Speakers Association (2002)

• Certified Professional Facilitator|Master (CPF|M) from the International Association of Facilitators (2020)

Current position (1)

President & Master Facilitator

Quality Process Consultants, Inc.

Degrees (2)
MBA Marketing Strategy
Saint Mary's College of California
1986 to 1988
BS Government/Engineering
US Coast Guard Academy
1978 to 1982

Presentations

Presentations (8)
Smarter, Better, Faster - How to Make Good Decisions More Often

In a world of incredible change and chaos, where decisions are made in the blink of an eye, have you ever made a half-baked decision? For whatever reason, you just didn’t think it through. The result? Less than stellar outcomes.
You and your people don’t have hours to agonize over every decision, (nor would you want to…) but you can get smarter about it!
In this highly interactive and thought-provoking presentation, you will be able to:
o Identify 5 common traps that cause poor or faulty reasoning
o Discover simple techniques to prevent yourself from falling into these traps
o Learn an easy, 4-step process that will allow you and your teams to be brilliant!

Beyond the Usual Suspects: Springboards to Unleash Team Creativity and Tap into Their Next In

Let’s face it. We’re living in a commoditized world. And if you aren’t innovating, you’re dying.
But it’s gotta be more than “new and improved,” slapping a new label on a new package of your tried-and-true product.
You’re looking for innovation…and it’s in short supply!
In this big brainstorming, barnstorming barrel of a good time, we’ll:
o Dig through Drucker’s 7 sources of innovation
o Show you how gosh darn easy it is to come up with new ideas
o Sift through the possibilities to find real gold in them there hills!
o Brainstorm in real-time potential innovations

Stop Working So Hard: The Leaders' Guide to Elevating People, Process, and Performance

Gone are the days when the leader can simply tell their people what to do. Rather, the leadership role has evolved into being more of a facilitative coach, responding to the needs of a specific person and situation in order to achieve the desired performance.
In this fun, upbeat and interactive session, you will learn how to coach your team members to be truly empowered – with minimal intervention from you! You’ll increase the quality and quantity of conversations you have with your employees, accelerate their development, and dramatically improve their performance.
You’ll walk away being able to:
o Diagnose the development levels of your team members and choose the appropriate coaching style
o Discover your own “default” coaching style
o Adapt to the changing needs of your team members

Supercharge Your Team: A Booster Shot to Leverage Your Team Talent

Teamwork is not a natural talent - and no two teams are alike. That's why Kristin's approach is completely customized to take your team to the next level:
o Propel performance with quick tips and ideas to shift team expectations and behavior.
o Help explain the team dynamic with relevant models.
o Increase the team toolbox - just the right thing to do at the right time!

Culture Eats Strategy for Breakfast: 7 Levers to Create a Constructive Culture

People talk about how important “culture” is to an organization, but what exactly is “culture”? More importantly, how can we, as leaders, intentionally shape the organization into a much more productive and engaging workplace? In this highly interactive and engaging session, team management expert Kristin Arnold shares real-time, practical tools, techniques and best practices for leaders, managers and employees to access, enhance and magnify your organization’s culture.
• Define “culture” in the context of your organization and/or industry.
• Understand seven key elements that contribute to your current organizational culture.
• Discover specific steps/techniques/tools to help shape the company culture.

So What? Now What? Translate Your Takeaways into Action

You just budgeted a boatload of bucks for the upcoming conference. And what do you have to show for it? Smiley faces? Comments about the tepid coffee?
Find out what your attendees are really going to take away and do back in the workplace. In this unique and highly interactive session, the participants will:
o Share their “keepers” – key takeaways and best practices
o Develop mastermind partnerships and accountabilities
o Be energized and motivated to implement their ideas
o Be excited about coming back to the next conference!
And… you’ll be able to extend the learning by following up on the actions that matter most!

Panel Moderation: Making Onsite, Online & Hybrid Conference Panel Discussions Extraordinary

Kristin is adept at making ordinary panel presentations powerful through a lively, engaging, audience-centered conversation. As a thought leader in making panels more powerful onsite and online, she uses her facilitation skills and process techniques to make your panel session into a robust, interesting and lively discussion. She ensures there is audience/panel participation, the information is useful and the session starts and stops on time.
Kristin knows her panel moderator role is to be the producer/director of your conference panel presentation – and not the star of the program. Your panel presenters and participants are the stars and Kristin makes them look like

EmCee: Onsite & Online Digital/Virtual Master of Ceremonies

With Kristin as your onsite or online Emcee, you can be assured that your business event will flow smoothly and on time. She’s the glue that holds it all together in a gracious and elegant way.
Kristin quickly connects with the group with her warm, engaging style. She reinforces the conference theme and “connects the dots” between mainstage speakers and event activities. She involves the audience without making them do silly teambuilding, ra-ra, turn to your neighbor activities. She’s “refreshingly candid,” building conversations with the audience about key issues. She’s known to be spontaneous, witty, and gets the audience to crack a few smiles and chuckles – even with left-brained scientists and engineers!

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Expertise (10)

Business
Leadership
Team Leadership Building Teams Corporate Facilitation For Corporate Retreats Team Culture Critical Thinking Collaboration Communication and Collaboration Skills

Clients

Futuri Media
General Mills
Chief Executive Network (CEN)
Million Dollar Roundtable
Johnson & Johnson
Mercedes-Benz USA
American Society of Association Executives (ASAE)
National Business Aviation Association (NBAA)

Awards & certifications (4)

Certified Professional Facilitator | Master
International Association of Faciltiators
2020
Certified Speaking Facilitator
National Speakers Association
2002
100 Smart Women Award (Innovator)
Smart Women Magazine
2018
Axiom Business Book Award - Communications
Axiom Business Book Award
2012
Recommendations
Why choose me? 

Elevating Team Performance - 25+ year Facilitator/Panel Moderator, Speaker, EmCee & Trainer

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