Joel Silverstone

Do what AI can't do and master your ability to adapt and pivot.
It’s your Human Intelligence HI- build your emotional awareness, ability to listen for clues and cues, cognitive empathy, and asking the questions that Google can't answer. 

This creates meaningful collaboration and genuine connection

When we unconsciously ask others to be ‘mind readers’, our expectations are not met or understood, we get frustrated, disappointed.
This leads to an escalation of emotions.… the project stalls.

You want to influence change, shift behaviors and this starts with HI.

Listen for accuracy, and NOT your assumptions will change the flow of conversation and convert the other person from resistant to willing.
The high cost associated with poor listening? We misinterpret or change 70-90 % of what we hear.
Feeling listened to and understood is pivotal when making connections and moving forward with a customer, working with a team or managing others.
The ability to influence and build trust in negotiations, difficult conversations or trying to get ‘buy-in’ starts with listening the stakes are high, miss this crucial moment and the conversation just spins!
In this interactive session, participants will engage and explore 4 different types of techniques some used by actors + build emotional intelligence strategies to get results."

* Explore how you can listen for clues and cues, and why that helps to influence others.
* Experience how listening can change someone’s attitude from resistant to willing.
* Get better at communicating