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  1. Home
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  3. Gary Magenta
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Gary Magenta

Speaker | Author | Customer Experience Guru
Root Inc.
Country or state 
United States (Illinois)
Available to 
Global
City 
Chicago
Fee 
Ask for pricing
Languages 
English
Volunteer
Yes

Personal Details

Bio

Gary Magenta is an internationally renowned speaker, author, and wiseguy. Whatever the challenge, Gary brings more than 30 years of business experience to every client, supported by a realistic outlook, a durable "street sense" for creating results, and a sense of humor that puts things into perspective.

Thousands of people have laughed, cried and danced their way through Gary Magenta's unique, exhilarating sessions for more than 10 years. (Yes, danced!) His highly engaging, humorous and direct approach bring insights based on more than 30 years of expertise helping organizations change. Whether it's a private corporate event or a big industry conference, executives, managers and front-line employees look to Gary to inspire, transform and elevate their work and lives.

Gary is the author of "720 Haircuts—Creating Customer Loyalty that Lasts a Lifetime", "The Un-Bossy Boss", and the forthcoming book, "Disrupt, Defy, Differentiate!". Gary is a highly sought after media resource and speaker for client events, industry conferences, and business strategy and human resources seminars.

Areas of Expertise

-- Culture Change

-- Leadership Development

-- Leadership Alignment/Strategy

-- Employee Engagement

-- Manager Development

-- Retail/Hospitality/ Transportation

-- Customer Experience — Customers for Life

-- Coaching

He has been recognized with a Stevie American Business Award for Executive of the Year. Gary lives in Chicago, Illinois and Fort Myers Beach, Florida with his wife and has two grown sons. He is a serious foodie, a Google fanatic and an unapologetic reality show junkie.

Current position (2)

Speaker | Author | Customer Experience Guru

Root Inc.

Member Board of Directors

Hearts of Gold

Achievements (1)
Stevie American Business Award

Presentations

Presentations (4)
DISRUPT, DEFY, DIFFERENTIATE

Three keys of great retail disruption (They will work for you, too!)
-- Discover what great disruptors do
-- The steps you need to take to disrupt
-- How to evaluate what your company is doing now

CREATING THE ULTIMATE CUSTOMER EXPERIENCE

How to have buyers jumping over the competition to get to you
-- Discover the importance of a customer-first culture
-- How to empower managers to act like owners
-- The difference an authentic exchange can make

ORGANIZATIONAL TRANSFORMATION

Build a bridge from where you are to where you want to be
-- Discover how the most successful organizations make change happen
-- The proven change process
-- How important people are to the change process

THE POWER OF MANAGERS

The secret weapon to engage employees, accelerate change, and drive results
-- Discover how to transform managers into your chief engagement officers
-- How to accelerate your business growth through your managers
-- What every manager needs to know to be successful

Past talks (3)
Leading Teams that Inspire Powerful Customer Experiences
Future Leaders Experience
Chicago
2017
Creating Culture as a Movement Empowered by the Chief Change Officers - Your HR Team
11th Annual National HR in Hospitality Conference & Expo
Las Vegas
2017
Disrupting the Customer Experience Status Quo
Retailing Summit
Dallas
2017
  • All (3)
  • Videos
  • Photos
  • Slides (1)
  • One sheet (1)
  • Press information (1)
This speaker hasn't uploaded any videos yet.
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Retail Summit
Gary Magenta | Root Inc

Books & Articles (10)

720 Haircuts: Creating Customer Loyalty that Lasts a Lifetime
CreateSpace Independent Publishing Platform,
2016
The Un-Bossy Boss
Charles Pinot,
2014
Company Culture as You Know It is Dead
6 Things Managers Could Stand To Learn From Coaches
The Secret to Becoming a Better Manager
Haggling: Is It The Latest Trend For In-Store Retailing?
How Micro Businesses Can Survive in a Big Box World
Who's Managing Innovation?
Disruption Is Not a Destination
So, you think you’re ready to innovate?

Expertise (10)

Leadership
Leadership Development Organizational Effectiveness Strategy Culture Change Leadership Alignment Employee Engagement Manager Development Hospitality Customer Experience
Recommendations
Why choose me? 

My goal when speaking is to inspire and help people transform and elevate their work and lives.

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