Dr. Mohammad Reza Namazi

Personal Details

Current position (1)

CEO Of

perat company

Degrees (1)

business

tehran

2023 to 2022

Bio

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Dr. Mohammad Reza Namazi

Dr. Mohamadreza Namazi is a distinguished expert holding a Ph.D. in Business Management from American Liberty University. He is widely recognized as one of the most popular speakers in the field of modern customer relationship management. As a member of the World Federation of Direct Selling Associations in the USA and the Organization of International Speakers, he has established a reputable global presence. His professional excellence has earned him the Excellent Badge of Iranian Industries and numerous letters of appreciation, including one from Professor Luis O’iete, a renowned Harvard University researcher, who praised him as a charismatic director. He also holds a certificate in Organizational Innovation from Dr. Gustave Gass and received a special letter of appreciation from Clive Rich, a leading negotiation expert from the University of Oxford, acknowledging him as an excellent sales negotiator and a genius in the art of negotiation. Among his numerous national honors, Dr. Namazi has been awarded the Statue of Iranian Innovators in Modern Sales by the National Iranian Competition Council, the Statue of Best Speaker in Innovation Management at the National Conference (licensed by the president), and the Statue of Best Speaker at the National Conference on the Role of Human Resources in Organizational Strategy. He has also received the Statue of Iranian Top Sellers (Second Conference), the Golden Badge of Famous Iranian Economist, and the Statue of National Successful Manager. In addition to his speaking and consultancy achievements,

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Presentations

Presentations (4)

Customer experience Management

Customer Experience Management refers to the strategies and practices that businesses use to monitor, manage, and improve the overall customer experience. It focuses on understanding customer needs and emotions at every touchpoint of interaction, ensuring a seamless and personalized journey. By leveraging data, feedback, and technology, companies can enhance satisfaction, build loyalty, and drive positive business outcomes. Effective CXM transforms how customers perceive a brand, turning ordinary interactions into memorable, valuable experiences.

Personal Branding

Personal branding is the process of developing and managing an individual's reputation and image to establish a unique identity in the market. It involves highlighting strengths, values, and expertise to stand out in a competitive landscape. With a strong personal brand, individuals can build credibility, trust, and influence, whether in business, career, or personal life. It’s about strategically presenting oneself to attract opportunities, form meaningful connections, and make a lasting impact.

Marketing

Marketing is the process of promoting and selling products or services, including market research and advertising strategies. It involves understanding customer needs and creating value through communication, product development, and distribution. Effective marketing not only drives sales but also builds lasting customer relationships and enhances brand visibility. With digital marketing evolving rapidly, businesses must adapt to new technologies and platforms to reach their audience and maintain competitive advantages.

Human Resource Management

Human Resource Management focuses on the strategic management of an organization's workforce. It involves recruiting, training, and developing employees to ensure that the company has the talent needed to meet its goals. HRM also emphasizes employee satisfaction, performance management, and conflict resolution, creating a positive and productive work environment. By aligning human resources with business objectives, HRM helps drive organizational success and ensures the well-being of employees.

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Expertise (6)

PR & Communications

Business

Leadership