Dennis Geelen | SpeakerHub

Personal Details

Bio

I have the most rewarding job.

As the Founder of Zero In, I get to help businesses ‘solve indifference’.

Whether it is indifferent customers, where I get to help companies create a more customer centric culture, an amazing customer experience, and ultimately raving fans of their brands

Whether it is indifferent employees, where I get to help companies design a culture where people are passionate to come to work.

Contact me about speaking opportunities around the topics of customer experience, employee experience, and innovation.

Current position (1)

Founder

Zero In

Degrees (2)

Masters - Project and Portfolio Management

University of Ontario IT

2005 to 2006

Bachelor of Science, Computer Science

Trent University

1994 to 1997

Presentations

Presentations (1)

Idea Generation in Action - Open the Floodgates to Creativity and Innovation in your Organization

ABOUT THE WORKSHOP All businesses are faced with the same challenges. How do we scale? How do we attract more customers? How do we better market ourselves? How do we separate ourselves from our competitors. This workshop will teach you how to come up with creative and innovative ways of solving these problems. Human-centered design is a practical, repeatable approach to arriving at innovative solutions. Think of these Methods as a step-by-step guide to unleashing your creativity, putting the people you serve at the center of your design process to come up with new answers to difficult problems. This workshop will enable you to: - Understand why organizations need to innovate - Learn about different types of innovation - Realize the creative potential within your group - Align your creativity to customer needs - Translate ideas into execution and action - Lead effective brainstorming sessions - Empathize to discover new customer needs - Develop low cost and effective solutions to get instant feedback from your customers. WHO SHOULD ATTEND Anyone in an organization that is involved in generating new ideas, products, services, processes, marketing strategies, or concepts.