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  1. Home
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  3. Dennis Geelen
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Dennis Geelen

MPM
Founder
Zero In
Country or state 
Canada (Ontario)
Available to 
North America
City 
Peterborough
Fee 
Languages 
English

Personal Details

Bio

I have the most rewarding job.

As the Founder of Zero In, I get to help businesses ‘solve indifference’.

Whether it is indifferent customers, where I get to help companies create a more customer centric culture, an amazing customer experience, and ultimately raving fans of their brands

OR

Whether it is indifferent employees, where I get to help companies design a culture where people are passionate to come to work.

Contact me about speaking opportunities around the topics of customer experience, employee experience, and innovation.

Current position (1)

Founder

Zero In

Degrees (2)
Masters - Project and Portfolio Management
University of Ontario IT
2005 to 2006
Bachelor of Science, Computer Science
Trent University
1994 to 1997

Presentations

Presentations (1)
Idea Generation in Action - Open the Floodgates to Creativity and Innovation in your Organization

ABOUT THE WORKSHOP All businesses are faced with the same challenges. How do we scale? How do we attract more customers? How do we better market ourselves? How do we separate ourselves from our competitors. This workshop will teach you how to come up with creative and innovative ways of solving these problems. Human-centered design is a practical, repeatable approach to arriving at innovative solutions. Think of these Methods as a step-by-step guide to unleashing your creativity, putting the people you serve at the center of your design process to come up with new answers to difficult problems. This workshop will enable you to: - Understand why organizations need to innovate - Learn about different types of innovation - Realize the creative potential within your group - Align your creativity to customer needs - Translate ideas into execution and action - Lead effective brainstorming sessions - Empathize to discover new customer needs - Develop low cost and effective solutions to get instant feedback from your customers. WHO SHOULD ATTEND Anyone in an organization that is involved in generating new ideas, products, services, processes, marketing strategies, or concepts.

  • All (1)
  • Videos
  • Photos
  • Slides (1)
This speaker hasn't uploaded any videos yet.
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The Zero In Formula online course - Welcome Video
This speaker hasn't uploaded any one sheet yet.
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Books & Articles (4)

The Zero In Formula
Zero In Publishing,
2020
How to Battle Boredom and Indifference
How to Focus Your Company on Building Customer "Goodwill"
Could Your Business Be More Customer Centric?

Expertise (6)

Business
Leadership
Media & Marketing
Customer Experience Employee Experience Culture of innovation

Clients

https://www.zero-in.ca/clients

HRPA competencies

Core Competencies (Primary)
Strategy
Core Competencies (Secondary)
Organizational Effectiveness
Enabling Competencies
Emotional Intelligence
Project Management
Decision-Making Skills
Business Acumen
Strategic and Organizational Leadership
Technological Savvy
Critical Thinking Analysis
Recommendations
Why choose me? 

Dennis Geelen is the best selling author of THE ZERO IN FORMULA and Founder of Zero in

Affiliations
HRPA
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