Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, trainer, author and educator who teaches and advocates the importance of developing trust, healthy relationships, conflict resolution and collaboration in the workplace. She has been providing training, consulting and speaking services since 1997.
She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change.
Her corporate clients have included all 3 levels of government (multiple departments within each) oil and gas sector, trade associations and companies (health, nursing, engineering, safety, and more), technology businesses, human resources, community partnership departments, educational institutions, police/fire and rescue, non profit organizations and everything in between. She has presented to more than 500,000 people worldwide and just as many through virtual conferences and trainings. Charmaine has worked with companies including Staples Canada, Hyundai, Bell, CNRL, RCMP, all 3 levels of government including 78 municipalities) to name a few.
This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex workplace conflicts, collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes.
She has a Master's Degree in Conflict Management & Analysis is a bestselling author (of 5 books & featured in 11 others), and CSP™ Certified Speaking Professional. Charmaine has been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, CPHRMB, and many others, as well as having appeared as a guest on numerous TV and Radio Programs.
"Charmaine is an exceptional, dynamic and engaging facilitator who not only brought storytelling into her training but brought fun and laughter! She has a strong ability to foster an inclusive and interactive learning environment which led to the opportunity for our team members to ask great questions and further the learning." Katherine Mior, Manager HR and DEI, Hyundai Auto Canada Corp.