Amy Lafko

As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she learned the hard way that Customer 1st isn’t the path to organizational success or leadership fulfillment. Amy capitalized on lessons learned to create the People 1st Paradigm which is grounded in the knowledge that you’ve got to Grow Your People to Grow Your Business.

As a sought-after speaker, consultant and facilitator, Amy is bringing the secrets of the People 1st Paradigm to companies everywhere. Working with clients to transform their organization and their leadership, Amy’s mission is to shift the way owners and leaders view the lifecycle of their employees. Her forthcoming book provides a framework for organizational design and leadership within the People 1st Paradigm. Breaking away from the well intentioned Customer 1st model that holds businesses back from achieving the success they desire, Amy reveals the CAIRN method to designing your organization for optimal alignment, accountability and growth.

Amy is a high-energy, informative and entertaining keynote speaker and consultant who has attendees sitting on the edge of their seats and scribbling notes from all the actionable leadership insights she delivers from the stage that can be put into practice immediately.