Abhinav Mishra | SpeakerHub

Personal Details

Bio

Seasoned professional and growth leader in the field of automation, analytics & transformational innovation using AI led technologies. Leading my team of SE’s across INDIA and engaging with Customers & Partners at CXO/strategic level in a leading role for supporting/managing and growing account partnerships with channel platform providers, systems integrators, and contact center technology providers - Working towards architecting the digital transformations, optimization & automation and helping design & realization of such solutions. Having extensive experience of working with internal & external customers across Automotive, Financial Services, Telco, Healthcare, RCM, Travel - Hospitality & Retails sectors

Current position (1)

Head of Presales, India

Uniphore

Degrees (2)

MBA in business analytics

NMIMS

2021 to 2023

Bachelor of engineering

Birla institute of applied sciences

2005 to 2009

Presentations

Presentations (5)

Conversational AI/ML for Financial Services

How AI/ML in conversations, automation etc. can add bottom line and top line impacts on BFSI metrics like debt collection, sales analysis, reduce customer effort, improve CSAT and save on operational costs

AI for Automotive

How AI/ML in conversations, automation etc. can add bottom line and top line impacts for Automotive OEM metrics lead conversion, Post-Sales analysis, customer sentiments impacting forecasting and planning

AI/ML for Healthcare

How AI/ML in conversations, automation etc. can add bottom line and top line impacts on healthcare for both providers and payers to improve revenues and reduces cost

AI/ML for Telco

How AI/ML in conversations, automation etc. can add bottom line and top line impacts for telco industry and help to reduce churn, improve on complaints and cost associated, improve customer experience and induce additional revenue

AI/ML for business

How AI/ML in conversations, automation etc. can add bottom line and top line impacts on metrics across industries like debt collection, renewal conversions, sales analysis, reduce customer effort, improve CSAT and save on operational costs